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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • April 14, 2016 at 10:17 am #89496
    Stephanie
    Participant

    Hello,
    The featured slider that was on my home page stopped working.
    Only the first image of the slider is now there, static. I’m running wordpress 4.4.2
    Can you take a look at it please?
    I am not web designer savvy so I don’t want to mess things up trying many different things. I thought it is better to ask you, the expert.
    http://ohlalalandstories.com/
    Thank you,

    April 14, 2016 at 9:48 pm #89526
    MariaJackson
    Participant

    I have the same problem. Tried all day to get it to work but nothing worked. Please help. wrefinc.org

    April 15, 2016 at 1:29 pm #89591
    Mahesh
    Participant

    @sbatailler: Please try disabling plugins one by one and check if the issue resolves. Let me know if the problem persist.


    @mariajackson    : You are using Adventurous free. It seems you have only one image(Post) in slider, try adding more. Let me know if any problem occurs.

    Regards,
    Mahesh

    April 15, 2016 at 10:18 pm #89647
    Stephanie
    Participant

    Dear Malesh,

    I just tried and it doesn’t work. At the moment, I disabled all the plugging as you can check. What should I do next?

    Stephanie

    April 15, 2016 at 10:38 pm #89648
    Stephanie
    Participant

    PS: I just received an email, WordPress version has been updated to 4.5.
    It doesn’t have an impact on the feature sliders, still doesn’t work.
    Stephanie

    April 16, 2016 at 12:46 am #89659
    Stephanie
    Participant

    PS2: I reactivated my plugging but still nothing changed. Waiting for your new suggestion. Thank you. Stephanie

    April 17, 2016 at 11:47 am #89747
    Mahesh
    Participant

    @sbatailler: Sorry for the late reply. Its an strange kind of issue. Can you please send me the login credentials for your site @ mahesh [at] catchthemes [dot] com, so that I could check your site for the issue.

    Regards,
    Mahesh

    April 18, 2016 at 12:41 pm #89802
    Mahesh
    Participant

    @sbatailler: Thanks for the details. Did check your site. And now the slider seems to be working fine. Please check.

    Regards,
    Mahesh

    April 19, 2016 at 4:10 am #89857
    MariaJackson
    Participant

    Added more slides and disabled plugins. Still not working.

    April 19, 2016 at 9:32 am #89865
    Mahesh
    Participant

    @mariajackson: I checked your site and still seeing only one image in the slider. Can you please send the your admin credential via email @ mahesh [at] catchthemes [dot] com. I’ll have to check on your server.

    Regards,
    Mahesh

    April 20, 2016 at 10:01 am #89965
    Mahesh
    Participant

    @mariajackson: Thanks for the login details, I checked your site, disabled all plugin and the slider worked fine. Then again reactivated the plugins, the slider worked fine. I’m sure the issue was due to one of the plugins.
    Please check and let me know if the issue is resolved.

    Regards,
    Mahesh

    April 20, 2016 at 8:01 pm #90007
    MariaJackson
    Participant

    Thank you it works! I disabled and reactivated the plugins one at a time. Now I know I need to disable all at the same time. Thank you so much for your help.

    April 26, 2016 at 7:47 am #90416
    Stephanie
    Participant

    Hi everyone,

    I am sorry for the delay posting my comment. Firstly, Mahesh was really awesome, quick response and efficient.

    The issue with my site was not about the plugins (I had tried than) but the widgets. Mahesh removed some of them on my pages and it fixed the issue.

    However, I had no choice than to add again some of these widgets on my site, I need them. And, unfortunately, the result is that the featured slider works only when it wants or takes longer to upload. And, it does’t matter which browser. Therefore, I keep monitoring it on sometimes remove widgets as needed.

    Thank you again Mahesh. I love my Catch Flames Pro theme anyway!
    Merci,
    Stephanie

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Viewing 13 posts - 1 through 13 (of 13 total)
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