Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • April 12, 2016 at 10:14 pm #89381
    rodolfo
    Participant

    Good morning, I no longer access the wordpress admin area. The theme I had bought a couple of years ago, but I no longer renewed it. When I try to log in, insert the correct credentials but I always presents the login screen without letting me go to the Control Panel. If renewal support and update the theme this problem is solved?

    April 13, 2016 at 6:27 am #89422
    Pratik
    Participant

    Hi @rodolfo,

    This is not a theme issue. Renewing the theme will not solve this issue.

    Try resetting your password. If further problems occur, then you site might have been hacked. Please consult a specialist for that.

    Let me know if I can help you with any further details.
    Regards,
    Pratik

    April 14, 2016 at 7:10 pm #89510
    rodolfo
    Participant

    Hello Pratik, the problem was in the mysql in my hosting provider, it has now been resolved and everything works ok. Thanks for the attention.

    Greetings.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Problem with login in administration area’ is closed to new replies.