Viewing 3 posts - 1 through 3 (of 3 total)
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  • January 27, 2016 at 11:39 am #83856
    Tiffini
    Participant

    Hi, i was updating my catch theme and full frame pro template on Tenderfit.com and some of my media is gone, and some of the pages are pulling up weird code. i had our hosting company do a restore and it was fine and again when i update my theme, it breaks.

    Here is the just two of the several pages that are broke
    http://www.tenderfit.com/my-story/
    tenderfit.com
    tenderfit.com/education

    i was also getting: An error occurred while updating Full Frame Pro: Update package not available.

    i have updated to use the catch updater plug in too.

    please advise

    January 27, 2016 at 11:53 am #83858
    Tiffini
    Participant

    UPdate. The theme update loaded, however i can not pull up the site it says waiting.
    Ill ck in morning. Please advise
    tiffini

    January 27, 2016 at 12:18 pm #83866
    Mahesh
    Participant

    Hi @Tiffini,

    Please check the uploads folder’s permission. And check the files in the uploads folder exists. The update was the minor update and should not affect the files. Try checking again disabling the plugins.

    Let me know further if the problem persists.

    Regards,
    Mahesh

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