Viewing 16 posts - 1 through 16 (of 16 total)
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  • #64398
    Patrick
    Participant

    Hi guys,

    This error:
    Warning: Creating default object from empty value in /home/content/p3pnexwpnas08_data03/28/2754728/html/wp-content/themes/catch-responsive-pro/inc/customizer-includes/catchresponsive-customizer.php on line 110

    pops up when I go into the customize appearance area. I have a menu item that uses “void” as it doesn’t link to any pages (I wanted to have a parent menu item for a couple of child pages). Could that be causing it?

    #64759
    Sakin
    Keymaster

    @Patrick: Please update theme to latest version. We updated all our Premium/Pro theme yesterday to make it WordPress 4.3 compatible.

    No so sure about your issue. So, first update the theme and check in. Also clear your cache after you update it.

    #64790
    Patrick
    Participant

    I’m not sure how to upgrade…under the Dashboard there was an “Upgrade” option, but it said everything was up to date. I DID upgrade the Catch Theme Tools plugin. I read your FAQs page, it said I had to upload the new ZIP file….I haven’ done that yet.

    #64792
    Sakin
    Keymaster
    #64801
    Patrick
    Participant

    Ok, the theme has been updated….far as I know. I looked on the server, and the file dates are all today’s date. Still getting the error though

    #64802
    Patrick
    Participant

    Oh wait…just logged in again and it was gone. I think I’m good now.

    #64814
    cindy
    Participant

    I’m also getting this message – it’s preventing me from making changes using the Customizer. I can make a change by going directly to Widgets, for exammple,but NOT going through the theme Customizer).

    Warning: Creating default object from empty value in /home2/travgal/public_html/wp-content/themes/catch-responsive-pro/inc/customizer-includes/catchresponsive-customizer.php on line 110

    As far as I can tell I have everything up-to-date. . .
    http://explorationvacation.net/

    Thanks in advance for any help you can provide!

    #64996
    Sakin
    Keymaster

    @cindy: You are using Ca5tch Responsive Pro 3.0 where as the latest version is 3.2 http://catchthemes.com/themes/catch-responsive-pro/. So, you need to update to latest version. For update, please follow the instructions mentioned in theme instructions page at http://catchthemes.com/theme-instructions/catch-responsive-pro/#updating

    #78147
    cindy
    Participant

    I’m back to trying to figure this out. The admin pages say the latest version is now 3.3, my account says 3.4. I’d like to load through the Admin panel, but that doesn’t seem to work. I’ve tried two different ways and both times it tells me the upload failed. Any suggestions?

    #78148
    cindy
    Participant

    I’m running off a child theme – does that change updating the main theme?

    #78210
    Sakin
    Keymaster

    @cindy: You can either use FTP or Catch Updater plugin. If you are using Catch Updater plugin then when you update the theme the parent theme needs to be activated. Then after the update, you can re-active your child theme.

    #78322
    cindy
    Participant

    Nope. That did’t solve the problem. I keep getting a fail message either using the theme updater or when doing it from the zip file.

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…
    Updating Theme Catch Responsive Pro (1/1)

    An error occurred while updating Catch Responsive Pro: Update package not available.

    Disabling Maintenance mode…

    All updates have been completed.

    and

    Installing Theme from uploaded file: catch-responsive-pro.3.4.zip

    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /home2/travgal/public_html/wp-content/themes/catch-responsive-pro/

    Theme install failed.

    I’m kind of hoping I don’t have to use FTP. . .

    Any suggestions?

    #78325
    Sakin
    Keymaster

    @cindy: Did you use Catch Updater plugin and followed the instructions. I will email you for assistance.

    #78349
    cindy
    Participant

    Is there some updater plugin besides the catch web tools?

    #78361
    Sakin
    Keymaster

    @cindy: There is Catch Updater plugin that you will find in http://catchthemes.com/wp-plugins/catch-updater/. You can download zip file and then upload it from “Plugins => Add New => Uploads”.

    #78373
    cindy
    Participant

    Found it (finally) and all is working well. You have great products.

Viewing 16 posts - 1 through 16 (of 16 total)
  • The topic ‘Getting an error message in customize screen’ is closed to new replies.