Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 23, 2015 at 4:58 pm #61382
    Paul
    Participant

    While updating from catch flame pro 2 to 3
    following message. please advise a solution. this is the 4th ticket in 2 days and only 1 has been answered 🙁

    —
    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Catch Flames Pro (1/1)
    An error occurred while updating Catch Flames Pro: Update package not available.
    Disabling Maintenance mode…

    All updates have been completed.

    July 24, 2015 at 9:32 am #61423
    Sakin
    Keymaster

    @Paul: The update of Premium/Pro theme will not work like that as these theme are not hosted in WordPress.org. So, for this you need to follow instruction mentioned in theme instructions page at http://catchthemes.com/theme-instructions/catch-flames-pro/

    If you want to update from WordPress Dashboard, then first you need to install plugin Catch Updater. You can download this plugin from http://catchthemes.com/wp-plugins/catch-updater/ and install it from “Plugins => Add New => Uploads”

    Then download the latest version of Catch Flames Pro zip file from your account at http://catchthemes.com/my-account and then upload it from “Appearance => Themes => Add New => Uploads”

    October 28, 2015 at 8:01 am #78645
    Kim
    Participant

    Hey Sakin!
    I’m having the same problem on my site when trying to update to 3.2. I followed the instructions. I have catch updater but I’m still getting:
    update fail

    October 28, 2015 at 10:18 am #78652
    Sakin
    Keymaster

    @Kim: Check the steps that you have missed:
    1. First you need to install and activate “Catch Updater” from “Plugins => Add New => Uploads”
    2. You need to download the latest zip file from your account at http://catchthemes.com/my-account
    3. You can upload the downloaded zip file from “Appearance => Themes => Add New => Uploads”

    October 29, 2015 at 5:27 am #78717
    Kim
    Participant

    That’s exactly what I did.

    October 29, 2015 at 10:22 am #78725
    Sakin
    Keymaster

    @Kim: Ok then email me and I will check in details.

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