Add Media Button stopped functioning, pictures disappeared from site

This topic has 4 replies, 2 voices, and was last updated 11 years, 2 months ago by cynthia.

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February 14, 2013 at 11:47 am #3959

cynthia
Member

Hello,

I recently installed Simple Catch in WordPress and LOVED it. Then the ADD MEDIA button stopped working, and then all photos disappeared from site. My investigations took me to a THEME problem as other themes allowed both of these functions. My site now has a few uploaded photos not properly formatted because they were put up while using a different theme.

I have tried several suggested fixes to no avail. Can you help?

http://www.ongoldenheart.com

February 14, 2013 at 8:52 pm #3978

Sakin
Keymaster

@cynthia: If you have just change the theme then you need to regenerate the thumbnail using Regenerate Thumbnail Plugin http://wordpress.org/extend/plugins/regenerate-thumbnails/.

Don’t forget to read the theme instruction http://catchthemes.com/theme-instructions/simple-catch

February 14, 2013 at 10:18 pm #3988

cynthia
Member

Thank you for your reply. I didn’t change themes, Simple Catch was my original theme on my new blog on the 3.5 version of WordPress. It was working beautifully and then the ADD MEDIA button stopped working and then the photographs disappeared. I have downloaded the regenerate thumbnail as you’ve suggested, read the install theme instructions and could find nothing there. Any other suggestions?

February 14, 2013 at 10:35 pm #3990

Sakin
Keymaster

@cynthia: Can you send me your site access in support[at]catchthemes[dot]com

February 15, 2013 at 12:49 am #3995

cynthia
Member

Sakin! Thank you for all your help. Everything works now! I once again have a beautiful Simple Catch site!
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