- This topic has 5 replies, 3 voices, and was last updated 3 months, 1 week ago by
Sakin.
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AuthorPosts
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May 28, 2024 at 12:26 am #335638
Tony
MemberHello,
We used to have one part of the last “posts” appearing at the bottom of homepage. However, this has disappeared and we can’t reactivate it.
You can have a look at the homepage now and see this missing part.
Can you help fixing this?
Thanks,
PS: I also bought a 1 month support pack but never received the validation email…
May 28, 2024 at 1:13 am #335657minal
KeymasterHello @Tony
I think you used the widgets section from the customizer and those elements are removed from there to add back those elements
Goto > Dashboard > Appearance >> Customizer >> Widgets
and about the support pack validation email I will get back to you after consulting with the team
Sincerely,
Minal
May 28, 2024 at 2:34 am #335662Tony
MemberHello,
Thanks for the reply. Website was up for 6 or 7 years like this, nobody modified the settings or configs beside updating WP and plugins/themes.
I checked that section and this is what I get in the menu:
All 3 areas display the following message:
Looks like they are empty…
May 28, 2024 at 3:00 am #335667minal
KeymasterHello @Tony
As per the archive https://web.archive.org/web/20231208023815/https://tc-lutry.ch/, it looks like you have used the plugin https://wordpress.org/plugins/content-views-query-and-display-post-page/ and added the content.
Then you went to Footer Widget Area 1 and added Text Widget with the plugin shortcode.
About the email validation for support ticket, our support team will email you.Sincerely,
Minal
May 31, 2024 at 2:51 am #335742Tony
MemberThanks a lot for your input, I was (somehow) able to fix it.
That said, I still didn’t get the the email confirmation.
Cheers,
June 2, 2024 at 2:26 am #335756Sakin
KeymasterHi Tony,
can you check your email spam or junk folder as we have emailed you from sales as well as support to your registered email address? Also, if there is an alternate email address then can you send us at https://catchthemes.com/contact-us/.
Regards,
Sakin -
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