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    Posts
  • May 10, 2021 at 5:27 pm #281691
    Emily
    Participant

    When I try to update Clean Enterprise Pro to 1.4 the action fails. The message is Update failed: Download failed. Authorized.

    I am in WordPress, dashboard, appearances, themes

    This displays at the top of the page/screen: Clean Enterprise Pro 1.4 is available. Check out what’s new or update now.

    What am I doing wrong?

    Charm Ruhnke, Peru Public Library (perulibrary.org)

    May 11, 2021 at 12:11 am #281729
    Skandha
    Participant

    @perulibrary: Hello Charm,
    Have you activated the License Key?
    Go to => Appearance => About Theme => License Tab and activate the license key if you haven’t.

    You can also check the detail instructions at https://catchthemes.com/faq/how-do-i-upgrade-to-a-new-theme-version-if-i-have-modified-my-theme/

    Let me know if the issue persists!
    Kind Regards,
    Skandha

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