Tagged: activate, email, Link, pro version
- This topic has 6 replies, 4 voices, and was last updated 3 years, 8 months ago by
Skandha.
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AuthorPosts
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November 12, 2020 at 1:28 am #265465
NOWORRIES
ParticipantHey everyone,
I don’t get the activation link to verify my account. I have tried it a few times but I don’t get a mail (i have checked the advertising folder).
My username ist: NOWORRIES.
Many thanks for your help
Cheers Anna
November 12, 2020 at 7:43 am #265501Skandha
Participant@noworries: Hello Anna,
Can you please let me know what activation link you are referring to? You seem to be able to post in the support forum.Kind Regards,
SkandhaNovember 14, 2020 at 1:09 pm #265676NOWORRIES
ParticipantHi Skandha,
yes I have created an account but after I have had created a password there is always showing up this:
“Your account is pending verification. Please click the link in your email to activate your account. No email? Click here to send a new activation code.”
And I didn’t got the mail.
Cheers,
AnnaNovember 16, 2020 at 9:14 am #265809Skandha
Participant@noworries: Hello Anna,
Can you please check the spam folder in your mailbox?Kind Regards,
SkandhaDecember 16, 2020 at 8:38 am #268217dino_emma
ParticipantHi!
I have the same problem. I have checked my spamfolder but nothing there. Can u pls help me? Thank you.
January 2, 2021 at 5:59 am #269574bypoppy.lu
ParticipantHello, I have not received any link to verify my account. I bought the Catch Sketch theme pro version but I have not received anything via email and I still cannot activate my pro version. I keep getting this message “Your account is pending verification. Please click the link in your email to activate your account. No email? Click here to send a new activation code.” but still no email. Can you please help me?
Thank you in advance
AlexJanuary 4, 2021 at 6:45 am #269787Skandha
Participant@noworries @bypoppy-lu: Hello there,
I have forwarded the issue to the sales team. I will get back to you soon on this.Kind Regards,
Skandha -
AuthorPosts
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