- This topic has 14 replies, 2 voices, and was last updated 4 years, 2 months ago by sergio.
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June 26, 2020 at 2:20 am #251251sergioParticipant
Hello
I need help:Why when I make a submenu I end up with an arrow in home page above the first menu
thank you
sergio
June 26, 2020 at 2:21 am #251252sergioParticipantJune 26, 2020 at 2:22 am #251253sergioParticipant/Users/mondocane/Desktop/bleme.jpg
June 26, 2020 at 2:35 am #251255SkandhaParticipant@mondocane: Hello Sergio,
Please post in your site URL so that I can look into the issue.Kind Regards,
SkandhaJune 26, 2020 at 5:43 am #251267sergioParticipantJune 27, 2020 at 6:52 am #251352SkandhaParticipant@mondocane: Hello Sergio,
You seem to be using a very old version of the theme. Can you please update the theme to the latest version and let me know if the issue persists?Kind Regards,
SkandhaJune 27, 2020 at 7:00 am #251353sergioParticipantOk Thank you
I’m gonna try that
Sergio
June 27, 2020 at 9:02 am #251364sergioParticipantHello
I make everything ….I buy a new one (the same $59) and always the same……You gonna help me with the problem?
Thank you
Sergio
June 27, 2020 at 9:53 am #251368SkandhaParticipant@mondocane: Hello Sergio,
Can you please update the theme to latest version 2.3? You seem be using version 1.1. Also can you try deactivating all your plugins to see if any plugins you are using is causing the issue.If the issue persists even after updating the theme to version 2.3 I will assist you further.
Kind Regards,
SkandhaJune 27, 2020 at 10:17 am #251369sergioParticipantHello
I have the last version 2.3 because I buy a new one today and is the the good one.
I deactivating all plugins and nothing change.Sergio
June 27, 2020 at 10:20 am #251370SkandhaParticipant@mondocane: Hello Sergio,
Your site is still running on version 1.1.To update the theme to the latest version
You’ll need to first download the theme from your https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module.
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/frequently-asked-questions/#question-update-1Let me know if you are still having issues updating the theme.
Kind Regards,
SkandhaJune 27, 2020 at 11:00 am #251371sergioParticipantHello
I make everything and nothing nothing always the same
Sergio
June 27, 2020 at 11:03 am #251372sergioParticipantHello
I make everything and nothing nothing always the same
Sergio
June 28, 2020 at 12:19 am #251427SkandhaParticipant@mondocane: Hello Sergio,
I have sent you an email. Please check your inbox and spam folder as well.Kind Regards,
SkandhaJune 28, 2020 at 4:32 am #251431sergioParticipanthello
the key:
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best regards
sergio
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