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  • March 29, 2020 at 11:32 pm #240664
    stilusfisicalandia-com
    Participant

    The menu dismisses on ipad pro before the user has the chance to select option, both in my web https://fisicalandia.com, as in the oficial demo https://catchthemes.com/demo/clean-journal/

    I have tested this behaviour with an ipad pro, and with the Chrome simulator (Chrome +F12 + device selection). Please check also your demo.

    March 30, 2020 at 1:03 am #240734
    Skandha
    Participant

    @stilusfisicalandia-com: Hello there,
    I will look into the issue and get back to you soon. Also can you let me know the size of your iPad Pro?

    Kind Regards,
    Skandha

    March 30, 2020 at 11:09 am #240815
    stilusfisicalandia-com
    Participant

    Hi skandha, it is a 6th generation, retina 9,7”.
    In Chrome simulator, 1024×1366 pixels

    thanks a lot for your support

    April 9, 2020 at 4:24 am #242022
    Skandha
    Participant

    @stilusfisicalandia-com: Hello there,
    Can you please check the demo in an actual iPad and see if there is any issue with the menu. I checked the issue on an iPad and the menu and sub menus were working fine unlike when you check it in the Chrome Simulator. Please check out this video.

    Kind Regards,
    Skandha

    April 12, 2020 at 12:57 pm #242425
    stilusfisicalandia-com
    Participant

    Thanks a lot for your support. I have test with two different Ipads and both have the same issue, a well as other themes (in the demos). I have changed to the theme Decree who has not the problem.

    April 12, 2020 at 11:03 pm #242478
    Skandha
    Participant

    @stilusfisicalandia-com: Let me know if you have anymore issues.

    Kind Regards,
    Skandha

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Viewing 6 posts - 1 through 6 (of 6 total)
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