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Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • June 21, 2019 at 8:00 am #175442
    Vitor Cardoso
    Participant

    Hi.
    I started using the bold photography theme and now I can not see the website in conditions on the mobile phones.
    Could someone help me solve this?

    Thank you
    best regards

    June 22, 2019 at 2:29 am #175472
    Skandha
    Participant

    @vitor-cardoso: Hello there,
    Please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    June 22, 2019 at 8:20 am #175493
    Vitor Cardoso
    Participant

    @skandha https://ivocardoso.com/

    June 24, 2019 at 2:09 am #175557
    Skandha
    Participant

    @vitor-cardoso: Hello there,
    Header Video the default feature of WordPress works only above the screen dimension of 900px that is why the video is not showing up in mobile phones.

    You can use our Header Enhancementplugin to show Header Video even on Mobile Devices.

    Let me know if this works out!
    Kind Regards,
    Skandha

    June 24, 2019 at 6:16 pm #175625
    Vitor Cardoso
    Participant

    Hello.

    After I installed the puglin it worked.

    Thank you!
    best regards

    June 25, 2019 at 12:03 am #175645
    Skandha
    Participant

    @vitor-cardoso: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/plugin/header-enhancement/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    June 27, 2019 at 5:17 pm #175872
    RedSand
    Participant

    Hi! I just saw this post regarding the mobile theme issue.

    I’m currently using this theme as well and it looks great on desktop but the mobile version is just too wide for phone and tablets. So in order to view the menu you have to scroll right to see the menu dropdown. Is there a way to change this so that it isn’s so wide on mobile view only?

    June 28, 2019 at 12:42 am #175898
    Skandha
    Participant

    @qban0124: Hello there,
    Can you please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    June 28, 2019 at 12:46 am #175899
    RedSand
    Participant

    Sure thing!

    The link is: http://www.redsandstudios-miami.com

    June 28, 2019 at 1:44 am #175906
    Skandha
    Participant

    @qban0124: Hello there,
    You seem to have made changes to the style.css file. I suggest you not to make changes to core themes directly as all the changes you make will be lost when you update the theme. So if you have to make changes first create a child theme and then make the changes in the child theme.

    Can you revert all the changes you have made to the theme files and let me know what changes you would like to make so that I can help you out.

    Kind Regards,
    Skandha

    June 28, 2019 at 1:45 pm #175959
    RedSand
    Participant

    Thanks for the reply I’m afraid I don’t understand. What is a child theme? I’m relatively new to WP so some terms are foreign to me.

    From what I was told was that there is a css code because the galleries weren’t coming up large and only as thumbnails. How do I revert? Do I just have them remove the CSS code?

    June 28, 2019 at 8:43 pm #175966
    RedSand
    Participant

    The CSS code was removed but I don’t see any difference in the site. It still looks the same.

    July 2, 2019 at 3:56 am #176156
    Skandha
    Participant

    @qban0124: Hello there,
    Can you try deactivating all your plugins and let me know if this resolves the issue you having?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    August 15, 2019 at 5:40 pm #179661
    Cathi
    Participant

    I have two problems on the side http://www.erdek.at/2019
    1) on iPhone 6 – the description is unreadable.
    2) the image that should be displayed instead of the video header is not there!

    August 17, 2019 at 12:59 am #179720
    Skandha
    Participant

    @cathi: Hello there,
    Can you let me know which text is unreadable in the mobile version?
    Also I checked your site on mobile and the fallback image to header video seems to be showing up fine.

    Kind Regards,
    Skandha

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