Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • April 26, 2019 at 3:44 am #171271
    martina
    Participant

    Hi,
    I use your parallax frame free template.
    On the homepage there is the portfolio section that shows the featured images of the selected pages, but these are not scaled.
    In fact the source is “image.jpg”, not the thumbnail “image-480×320.jpg” (existing file).
    The images are uploaded after installing theme and the thumbnails exist and are correct, but the template uses the original image as a source instead of the thumbnail.

    Could you tell me if I set it wrong or if the “serve scaled image” option is only available for the PRO version?

    Thank you
    Martina

    April 26, 2019 at 6:58 am #171281
    Skandha
    Participant

    @martina: Hello Martina,
    Please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    April 26, 2019 at 9:58 am #171300
    martina
    Participant

    Hi Skandha,
    thank you!
    The site is https://www.tecnoresinavernici.it/

    Best Regards
    Martina

    April 29, 2019 at 12:06 am #171445
    Skandha
    Participant

    @martina: Hello Martina,
    The issue has been fixed and an update will be released very soon. Thank you for reporting us the issue.

    Kind Regards,
    Skandha

    April 29, 2019 at 3:13 am #171463
    martina
    Participant

    Thank you vary much for your precious supporting.

    Kind Regards,
    Martina

    April 29, 2019 at 3:41 am #171468
    Skandha
    Participant

    @martina: Hello Martina, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/parallax-frame/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    April 30, 2019 at 7:37 am #171604
    Skandha
    Participant

    @martina: Hello Martina,
    The update has been released. Please update the theme and let me know if the issue is resolved.

    Kind Regards,
    Skandha

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Viewing 7 posts - 1 through 7 (of 7 total)
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