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  • March 24, 2019 at 12:47 pm #168586
    sloaneranger
    Participant

    Hello,

    RE: sloaneranger.com.au

    In my primary menu I have 4 links set up but when I click on the links, I am not taken to that section of the page.
    – https://sloaneranger.com.au/#promotion-headline-section
    – https://sloaneranger.com.au/#featured-content-section
    – https://sloaneranger.com.au/#hero-content-section
    – https://sloaneranger.com.au/#gallery-section

    Thanks

    March 24, 2019 at 11:57 pm #168604
    Skandha
    Participant

    @sloaneranger: Hello there,
    I will look into the issue and get back to you soon.

    Kind Regards,
    Skandha

    April 1, 2019 at 3:02 am #169071
    Skandha
    Participant

    @sloaneranger: Hello there,
    For that you will need to use the id’s of a particular section.
    The id’s for
    Promotion Headline Section -> #promotion-section
    Feature Content -> #featured-content-section
    Gallery Section -> #gallery-content-section
    Hero Content Section -> #hero-section

    Let me know if this helps you out!
    Kind Regards,
    Skandha

    April 1, 2019 at 8:21 am #169079
    sloaneranger
    Participant

    Hello,

    These anchors are different than to what is in Customiser:

    1

    2

    Also in the box where I enter the link, do I need to put the whole URL i.e. https://sloaneranger.com.au/#featured-content-section or just the extension #featured-content-section?

    Thanks

    April 2, 2019 at 6:12 am #169141
    Skandha
    Participant

    @sloaneranger: There seems to be an issue with the anchor ids section in the customizer. I will look into the issue and try fixing it. Until then please use the #id’s I posted in the above reply.

    Kind Regards,
    Skandha

    June 18, 2019 at 12:16 pm #175223
    RodeBoy
    Participant

    Skandha, the anchor ids section in the customizer is still not right …

    What is the anchor id for the footer widgets section please? I need it for jazzjam.org.uk.

    June 20, 2019 at 12:30 am #175313
    Skandha
    Participant

    @rodeboy: Hello there,
    I checked your site and the anchor seems to be working fine. Is the issue resolved?

    Kind Regards,
    Skandha

    June 20, 2019 at 10:35 am #175383
    RodeBoy
    Participant

    Hi Skandha, yes the link works as I identified an id from inspecting it. But I am having to use something different to that shown in the customizer. I was just pointing out that the issue you identified on 2nd April above still exists!

    June 21, 2019 at 2:58 am #175427
    Skandha
    Participant

    @rodeboy: Hello Chris,
    The anchor ids issue has finally been fixed and a theme update shall be released very soon. I will let you know when the update is released.

    Kind Regards,
    Skandha

    June 21, 2019 at 5:36 am #175439
    RodeBoy
    Participant

    Thanks Skandha, can you let me know the correct anchor link for the footer where the contact form is on the site I mentioned please? I am currently using #section5, which as you say works, but if I add a section further up the page probably will not any longer!

    June 23, 2019 at 9:22 am #175538
    Skandha
    Participant

    @rodeboy: Hello Chris,
    For now you can use the id #colophon to scroll to the contact section in the footer.

    Let me know if this works out!
    Kind Regards,
    Skandha

    June 24, 2019 at 6:59 am #175597
    RodeBoy
    Participant

    Unfortunately not Skandha, so I have reverted back to #section5

    June 25, 2019 at 12:08 am #175647
    Skandha
    Participant

    @rodeboy: Hello Chris,
    The theme update has been released. Can you please update the theme and use the Anchor Id’s option and let me know if it is working properly.

    Kind Regards,
    Skandha

    June 25, 2019 at 7:12 am #175667
    RodeBoy
    Participant

    Thanks Skandha. All the anchor links are now working fine. One small issue is that, for me, having arrived at the home page and then clicking the ABOUT US link in the menu whilst I am taken to the correct section I lose the menu along the top?!

    June 26, 2019 at 3:20 am #175753
    Skandha
    Participant

    @rodeboy: Hello Chris,
    I think this is due to the huge gap above the title and below the content of the Services section. As you click on About Us it tries to show the whole of the Service Section so the menu gets hidden at the top.

    Kind Regards,
    Skandha

    June 26, 2019 at 7:09 am #175770
    RodeBoy
    Participant

    Hi Skandha, yes I agree that there is that huge gap. However there is no Additional CSS which generates that, so I guess it must come straight from the theme itself. Is there a way of adjusting it within the customise options?

    Secondly if you click on ‘Musicians’ (the menu displays) then on ‘About Us’ the menu displays. So it is only when you come directly from the initial page load that the menu disappears. Strange! Any thoughts?

    Chris

    June 28, 2019 at 3:38 am #175911
    Skandha
    Participant

    @rodeboy: Hello Chris,
    The issue has been fixed and an update will be released soon. I will let you know when the update is released.

    Kind Regards,
    Skandha

    July 9, 2019 at 3:58 pm #176741
    RodeBoy
    Participant

    Hi Skandha, I have updated the theme but the issue is still there.

    Thanks, Chris

    July 14, 2019 at 5:00 pm #177123
    RodeBoy
    Participant

    Hi Skandha, any updates on this?

    Chris

    July 15, 2019 at 1:34 am #177144
    Skandha
    Participant

    @rodeboy: Hello Chris,
    The issue has already been fixed and the update shall be released very soon. I will let you know when the update is released.

    Kind Regards,
    Skandha

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  • The topic ‘Anchor IDs for Custom Menu Links – Not Working’ is closed to new replies.