Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • March 23, 2019 at 10:50 am #168539
    vavw
    Participant

    On the homepage of my website http://www.vanwulfen.com I use the Featured Image Slider to display a selection of images. No matter what option I select under Image Loader (True / Wait / False) it takes approximately 7 seconds before the first image is displayed when using Apple’s Safari Browser. Chrome and Firefox (MacOS) work fine.

    How can I ensure the first image is displayed immediately when using Safari?

    March 24, 2019 at 7:57 am #168581
    tikaram
    Participant

    @vavw : I will need to test your site on different browsers. I will get back to you soon.

    Regards,
    Tikaram

    March 25, 2019 at 6:54 am #168637
    Skandha
    Participant

    @vavw: Hello there,
    There seems to be an issue with the Image Loader option. The issue will be fixed and a theme update will be released soon. I will let you know when the update is released.

    Kind Regards,
    Skandha

    July 5, 2019 at 9:32 am #176429
    vavw
    Participant

    Hi,

    Is there a fix for this bug..?

    July 5, 2019 at 12:11 pm #176437
    Skandha
    Participant

    @vavw: Hello there,
    The issue has already been fixed an a theme update has been released. Please update the theme and let me know if you are having any issues.

    Kind Regards,
    Skandha

    July 5, 2019 at 12:17 pm #176439
    vavw
    Participant

    I am running 1.4.3 and the issue is not resolved…

    July 31, 2019 at 1:49 am #178418
    vavw
    Participant

    This issue remains unresolved and in the mean time my subscription has expired…
    That being said, can a fix for this bug be expected in the near future?

    July 31, 2019 at 2:42 am #178420
    tikaram
    Participant

    @vavw: Since the issue has been already fixed in version 1.4.2. You may try changing the image loader option to either True or Wait and you could see the difference in Image loading behavior. Please try clearing your browser cache after changing the option. Let me know if the issues still persists.

    Regards,
    Tikaram

    July 31, 2019 at 3:17 am #178423
    vavw
    Participant

    Hi Tikaram,

    Setting it to True did the job. Many thanks!

    July 31, 2019 at 4:06 am #178429
    tikaram
    Participant

    @vavw: Glad to know that the issue has been resolved. For upcoming theme updates you will need to renew your subscription.

    Regards,
    Tikaram

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Feature image slider & Safari browser: how to make 1st image appear immediately’ is closed to new replies.