Viewing 3 posts - 1 through 3 (of 3 total)
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  • #105111
    Kim
    Participant

    I’m getting this error with the theme as per my host wpengine.com

    I was tailing the error log when that happened and got this during that save:
    1 PHP Fatal error: Call to undefined function catchflames_content_nav() in /nas/content/live/hidemyage/wp-content/themes/hidemyage/category.php on line 62

    It looks like your theme is causing this somehow.

    Here is the conversation I had with wpengine:

    Matthew Holmes
    You are now connected with a WP Engine technician.
    Kim Silverberg
    Hi Matthew, I’m getting a wierd wordpress failure notice that says ‘Are you sure you want to do this?’ and a please try again link, whenever I try and preview or save a post. Can you see anything wacky from your end?
    I know there’s been a recent update.
    Matthew Holmes
    What install is this happening on?
    Kim Silverberg
    sorry, but how can I tell
    Matthew Holmes
    The name of your site?
    Kim Silverberg
    beautyblackbook.com
    Matthew Holmes
    Cool so hidemyage
    Checking here!
    Kim Silverberg
    yes. I wish it could just say beautyblackbook. hidemyage is the past.
    Matthew Holmes
    So per http://www.wpbeginne…to-do-this-error-in-wordpress/this error is typically caused by a one-off issue with your theme or a plugin.
    How to Fix “Are You Sure You Want to Do This” Error in WordPressLearn what causes “Are you sure you want to do this?” error in WordPress and how to fix it in this step-by-step tutorial for beginners.
    I’m going to try running a few general tools that can some times fix this, then start investigating further.
    Kim Silverberg
    it never ends! i’m currently looking for a person to handle these matters for me. 🙂 thank you for helping me
    Matthew Holmes
    I’m not even able to login to the site
    I’m getting a 502 error, when I try to enter the math problem to login.
    Which is the plugin timing out.
    Kim Silverberg
    there aren’t any.
    none are timing out
    Matthew Holmes
    Screen Shot 2016-12-10 at 2.46.52 PM.pngScreen Shot 2016-12-10 at 2.46.52 PM.png
    Kim Silverberg
    its just when i’m writing posts. when i go to the post on the dashboard
    Matthew Holmes
    Right I’m talking about something completely different
    When I was trying to login, I have to enter the answer for that math problem. It 502 error’d twice, which means it timed out. I was finally able to get logged in.
    I was just making sure you were aware that was happening, as that can also cause you further issues down the road.
    Kim Silverberg
    nope. did not know.
    Matthew Holmes
    Can you try to preview a post now? It just worked for me after I ran our service reload.
    Kim Silverberg
    did you do it from inside the post?
    it works from the dashboard post page. not from the post
    even when I save or update it does it.
    Matthew Holmes
    Yes, from inside the post.
    https://beautyblackb….php?post=1220&action=edit
    That’s the one I tested
    Kim Silverberg
    no. i’m trying to send you the screen. it’s just the WordPress Failure Notice tab and in it it does the Are you Su
    I’m in the draft “Fact you should know before starting retinoids (part 2 of 3).”
    i’m out. can you try it now
    Matthew Holmes
    Screen Shot 2016-12-10 at 2.54.02 PM.pngScreen Shot 2016-12-10 at 2.54.02 PM.png
    I click “preview” and get taken to the preview of that post.
    Kim Silverberg
    So you did it from INSIDE the post. As if you are writing it.
    Matthew Holmes
    Yes correct Kim
    Kim Silverberg
    Not on the list. that part works.
    Matthew Holmes
    Right, I completely understand.
    Kim Silverberg
    write something in my post and save it. tell me if it does it then
    Matthew Holmes
    Yeah it happened after saving, not from preview
    Kim Silverberg
    did you try preview again after you wrote somethign?
    Matthew Holmes
    I did
    Kim Silverberg
    so. what does this mean Read
    Matthew Holmes
    Screen Shot 2016-12-10 at 2.56.50 PM.pngScreen Shot 2016-12-10 at 2.56.50 PM.png
    “testing”
    It saved just fine
    Kim Silverberg
    yes. it saves. but it gives me that error anywah
    wayDelivered
    Matthew Holmes
    I was tailing the error log when that happened and got this during that save:
    1 PHP Fatal error: Call to undefined function catchflames_content_nav() in /nas/content/live/hidemyage/wp-content/themes/hidemyage/category.php on line 62

    It looks like your theme is causing this somehow.

    Kim
    Beautyblackbook.com

    Help!

    #105118
    Kim
    Participant

    I solved it! The ‘Theme’ issue was actually the problem. I updated it along with the catch flames pro and it seems the update of web tools was the issue.

    Yay!!!

    #105123
    Pratik
    Keymaster

    Hi @Kim,

    I am glad the problem is solved. Just for out information, Was the issue Catch Web Tools, and updating both theme and plugin (Catch Flames Pro) solved the issue?

    Regards,
    Pratik

Viewing 3 posts - 1 through 3 (of 3 total)
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