Viewing 8 posts - 21 through 28 (of 28 total)
  • Author
    Posts
  • #37622
    zoran87
    Member

    .

    #37698
    Sakin
    Keymaster

    @zoran87: It’s strange as it’s all working fine in our server. Can you try disabling plugins and check in. Also let me know what happen when you the slider goes. Does, your theme options panel get reset.
    Also you can try adding in W3 Total Cache and check in.

    #37810
    zoran87
    Member

    I deactivated all plugins. I will wait a few days and see if it disappears again. Problem is that last time slider was OK for 5 days straight, so I don’t know how much time I will need to wait to know that this is plugin conflict.

    #37824
    Sakin
    Keymaster

    @zoran87: yes let me know once it get reset. Then I will contact your through email to get your access and check your server.

    #60693
    mbrennan
    Member

    My featured slider keeps randomly disappearing. Everything looks fine on the back end. My site is http://www.cclse.org. Can you take a look? Thanks!

    #60695
    Sakin
    Keymaster

    @mbrennan: It’s working fine when I check in your site. To find more detail, I need to know which version of Catch Kathmandu Free theme are you using it. When I try to check the source, it’s already been modified. It’s not good to modify core theme files/folders directly. For that you need to build child theme and modify it.

    #60717
    mbrennan
    Member

    Its not working again. It keeps randomly appearing and reappearing. Looks like it’s version 1. If we upgrade to Pro, will we continue to have these issues? Thanks!

    #60718
    Sakin
    Keymaster

    @mbrennan: Then update to latest version. It’s already version 3.3.2 https://wordpress.org/themes/catch-kathmandu/ . But be careful looks like you have edited core theme files. So, the edits inside your core theme files catch-kathmandu will be reverted back to original when you update the theme.

Viewing 8 posts - 21 through 28 (of 28 total)
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