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Viewing 20 posts - 281 through 300 (of 302 total)
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  • in reply to: A missing feature #334894
    sujeet
    Keymaster

    Hello @david-levine,

    Sorry for the inconvenience caused.

    We will send you a theme update which will allow you to add more images to the gallery and you will be able to enlarge them as well.

    You will get notified once we sent you an update.

    Regards,
    Sujeet

    in reply to: Header media not working on mobile #334892
    sujeet
    Keymaster

    Hello ikhs91,

    Sorry for the inconvenience caused.

    Could you please post in your site url so that we can check in detail from our side ?

    Regards,
    Sujeet

    in reply to: Manu buttons not active (Scapeshot Pro) #334888
    sujeet
    Keymaster

    Hello Kaja,

    Wow that’s great. thank you for the prompt response.

    Glad to know it worked. Let us know if you need further assistance.

    If you like the theme and our support then I have a small favor to ask: could you kindly take a moment to leave a genuine review here?

    https://wordpress.org/support/theme/scapeshot/reviews/#new-post.

    Your feedback will assist others in understanding what to expect from the support we provide. Just a line or two from you would mean a great deal to us

    Regards,
    Sujeet

    in reply to: Manu buttons not active (Scapeshot Pro) #334884
    sujeet
    Keymaster

    Hello Kaja,

    It is because you have a huge text in the header along with logo which has overlapped the menu items about and projects. You can either decrease the size of logo and text Or just simply increase the spacing above the menu.

    You can try this code to increase the space above the menu items. Please add the following code to the Additional Css(Appearance->customize->additional css)

    
    .fullscreen-menu-inside-container {
    padding-top: clamp(190px,16.5vw,300px);
    }

    Please let me know if that worked or not.

    Regards,
    Sujeet

    in reply to: How to add fonts to Adonis Pro #334877
    sujeet
    Keymaster

    Hello Stephanie,

    Since Lekhton is a google font, we have added that to our theme. You can see inside font family option once you get a theme update.

    For other two custom fonts, please follow the instruction below:

    -> How to add custom fonts to your website using @font-face

    The @font-face CSS rule explained below is the most common approach for adding custom fonts to a website.

    Step 1: Download the font

    – Find the custom font you want to use on your website, and then download the TrueType Font file format (.ttf). You can also download the OpenType Font format (.otf)

    Step 2: Create a WebFont Kit for cross-browsing

    – Upload your .ttf or .otf file to the Webfont Generator and then download your Web Font Kit.

    Step 3: Upload the font files to your website

    – Using your FTP or file manager, upload all the font files found within your Web Font Kit to your website.

    Step 4: Update your CSS code which you will get inside the downloaded kit

    – Open the CSS file in a text editor such as Textedit, NotePad or Sublime.

    Replace the existing source URL with the new URL you created by uploading each file.

    By default, the source URL location is set within the downloaded Web Font Kit. It needs to be replaced by the location on your server.

    Here’s a quick example:

    Before update:

    
    @font-face {
    font-family: "CustomFont";
    src: url("CustomFont.eot");
    src: url("CustomFont.woff") format("woff"),
    url("CustomFont.otf") format("opentype"),
    url("CustomFont.svg#filename") format("svg");
    }

    After update:

    
    @font-face {
    font-family: "CustomFont";
    src: url("https://yoursite.com/css/fonts/CustomFont.eot");
    src: url("https://yoursite.com/css/fonts/CustomFont.woff") format("woff"),
    url("https://yoursite.com/css/fonts/CustomFont.otf") format("opentype"),
    url("https://yoursite.com/css/fonts/CustomFont.svg#filename") format("svg");
    }

    Once you’ve updated the CSS code you need to add that in your Additional Css(Appearance->customize->additional css)

    Step 5: Use the custom font in your CSS declarations

    Now that your Cascading Style Sheet and font files are uploaded to your server, you can start using your custom font in your CSS declarations to help improve the look of the HTML.

    Here is a quick example:

    
    h1 {
    font-family: 'CustomFont', Arial, sans-serif;
    font-weight:normal;
    font-style:normal;
    }

    You also need to add this code to your Additional Css(Appearance->customize->additional css)

    Please kindly let me know if you have any confusion. thank you.

    Regards,
    Sujeet

    in reply to: How do I customize Excerpt/Content block? #334770
    sujeet
    Keymaster

    Hello Casey,

    Content Block is used for displaying all the content of any page/post which is used in the single post and page templates.

    Excerpt Block is used for displaying certain number of words of the content from any post/page. And it is best to use in query loop and you can add read more link there for post/pages.

    We have used Content Blocks in the single post and page templates and Excerpt Blocks in Blog templates under query loop in the theme.

    Regards,

    Sujeet

    in reply to: Biz Boost Theme Indexing Issues ? #334365
    sujeet
    Keymaster

    Hello Angelo,

    Can you please post in your site url so that we can have a quick look.

    And regarding site visibility in google, It won’t be listed in google search results as soon as you integrated the SEO plugin. It will take some time.

    Hope you understand. Thank you.

    Regards,

    Sujeet

    sujeet
    Keymaster

    Hello AgnesAnna,

    Also if that doesn’t work, please try disabling photo gallery plugin and other as well and check if the issue still exits.

    Let me know please.

    Regards,

    Sujeet

    sujeet
    Keymaster

    Hello AgnesAnna,

    I just checked the link you provided and found the same issue in mobile, but when I checked our demo: https://catchthemes.com/demo/catch-fullscreen, it is totally fine, not issues at all.

    It seems you have used lazyloading in the code. Will you please check removing the lazy loading codes in your theme?

    Let me know the outcome please?

    Regards,

    Sujeet

    in reply to: theme fotografie-pro.3.5 useless #333520
    sujeet
    Keymaster

    Hello Harry,

    Will you please disable all the plugins that you have activated so that I can check the issue in detail.

    And you can also check this link if it can be of any help.

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Regards,

    Sujeet

    in reply to: Sticky blog post #332941
    sujeet
    Keymaster

    Also check our demo

    https://catchthemes.com/demo/catch-evolution/blog/

    The sticky post is at the top.

    in reply to: Sticky blog post #332939
    sujeet
    Keymaster

    Hello Jamieonline,

    I saw that you’ve not set the blog page as you wanted. Please follow the following instruction.

    First go to Appearance => Customize =>Homepage settings, there you will see option for homepage display, choose A static page. and you get to choose for Homepage and Posts page. Choose required page to show in Homepage and choose Blog Page for Posts page.

    Let me know if this worked for you. thank you.

    Regards,
    Sujeet

    in reply to: Enlarge slider image size #332937
    sujeet
    Keymaster

    Hello Jamieonline,

    That’s nice the code worked for you.

    Regarding linking the slide to a page, you already have linked it to: https://jamienovak.com/27670-2/

    And I can see a blank post just after the the slider image. You can just remove the article or just add the following code to additional CSS:

    .home #primary #slider + .hentry  {
     display: none;
    }

    Hope this works for you. thank you.

    Regards,
    Sujeet

    in reply to: Sticky blog post #332273
    sujeet
    Keymaster

    Hello Jamieonline,

    We have tested in our side and it works perfectly fine. Can you please mention the post you wanted to set sticky?

    Regards,

    Sujeet

    in reply to: Enlarge slider image size #332271
    sujeet
    Keymaster

    Hello Jamieonline,

    Thank you for the query.

    I think you have set “Sidebar Layout Options” to “No Sidebar” which is under Appearance => Customize => Theme Option => Layout options. This will make the whole content width smaller in entire site. But if you change that it will effect your whole site.

    So if you just want to make the slider image bigger, then please add the following additional css code in

    “Appearance => Customize => Aditional CSS”

    .home.no-sidebar #primary {
    	width: 100%;
    }
    
    .home.no-sidebar #primary #slider-wrap img {
    	width: 100%;
    }

    Note: Please upload the slider image of width 1190px.

    Hope this works for you.

    Regards,

    Sujeet

    in reply to: Line spacing and font #332268
    sujeet
    Keymaster

    Hello Robert,

    You can change font of entire theme but you can’t change font of specific post/page, for that you need to add custom css.

    And same for line spacing, you need to add custom css.

    Please let me know the desired font and line spacing so that I can check and provide you the required additional css and please mention in which section you need to change font and line spacing.

    Regards,

    Sujeet

    sujeet
    Keymaster

    Hello Dmac,

    I am sorry I don’t recommend you for an automatic fixing for this. Instead you can jut remove all those images and try adding new WordPress default image block. Hope you won’t get error.

    And if you get error you can just click on “Attempt Block Recovery” and it will solve the error.

    Please try from your end and if you still get errors then we are always there to help you solve the issues.

    Thank you.

    Regards,
    Sujeet

    sujeet
    Keymaster

    Hello Dmac,

    Glad to hear that it worked for you. If you like the theme and our support then I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/high-responsive/reviews/#new-post. Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

    Regards,
    Sujeet

    sujeet
    Keymaster

    Hello Dmac,

    Thank you for the query.

    Please kindly consider the following options:

    1. You can simply remove the height of the image that you have set.

    Or,

    2. Remove the width/height attributes of the image and resize your image to the required dimensions.

    Regards
    Sujeet

    in reply to: Incompatible Archive #332105
    sujeet
    Keymaster

    Hello Richard,

    Sorry for the inconvenience caused.

    We will check the issue and get back to you soon. Thank you.

    Regards,

    Sujeet

Viewing 20 posts - 281 through 300 (of 302 total)