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June 27, 2024 at 3:49 am in reply to: Catch Everest Pro: Update from 4.2 to 4.5.4 did mess up the site #336400
sujeet
KeymasterHello @hppi,
Sorry for the inconvenience caused.
Can you please mention the issues you have got after the update? So that we can inspect it and give you the solution.
And also please if possible share your website url here. It will help to check in detail. Thank you.
Regards,
Sujeetsujeet
Keymastersujeet
KeymasterHello @madbrain,
Sorry for the inconvenience caused.
Can you please share your gallery URL to check from our side?
Regards,
Sujeetsujeet
KeymasterHello @effess,
It is so strange. How is it possible? We have checked in our local server and everything is fine. Did you change anything or add any plugin that changed the codes?
I will contact you soon.
Thank you.
Regards,
Sujeetsujeet
KeymasterHello @ngjanowitz,
Thank you for the URL.
I am sorry to say but the feature you have asked is not included in the theme. Sorry.
Regards,
Sujeetsujeet
KeymasterHello @effess,
Yes we can see multiple h1 tags in featured slider and featured content in your website, but when I checked in our end, I didn’t find such issues. You can also check our demo: https://catchthemes.com/demo/catch-kathmandu-pro/
I think it might be the issue of any plugin. Please check disabling plugins and let me know. Thank you.
Regards,
Sujeetsujeet
KeymasterHello @ngjanowitz,
Can you please share your website url here so that we can check it?
Regards,
Sujeetsujeet
KeymasterHello Simon,
This issue is about plugin compatibility issue and we are not able to solve it. So, please ask to Slide-out Menu plugin support forum and let us know their reply.
Regards,
Sujeetsujeet
KeymasterHello Simon,
I will check and get back to you soon. Please have patience.
Regards,
Sujeet-
This reply was modified 1 year, 3 months ago by
sujeet.
sujeet
KeymasterHello Simon,
Thank you for sharing the url.
I think you have used plugins for slideout menu and popups. You might have plugin conflicts or you have not set up correctly for slideout menu. So please check the plugin pages for instruction and you can also check the link below for some help.
https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/
Regards,
Sujeetsujeet
KeymasterHello Simon,
Can you please send us your site url so that we can check your issue in detail?
Regards,
SujeetJune 6, 2024 at 3:36 am in reply to: In The News title cannot change permanently to anything else #335913June 6, 2024 at 1:57 am in reply to: In The News title cannot change permanently to anything else #335910sujeet
KeymasterHello @dg,
Glad to hear that it worked for you.
If you like the theme and our support then I have a quick request: Could you please leave a review? https://wordpress.org/support/theme/my-music-band/reviews/#new-post . Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.
Regards,
Sujeet
June 6, 2024 at 1:19 am in reply to: In The News title cannot change permanently to anything else #335908sujeet
KeymasterHello @dg,
You might have received an update. Please update and check. The issue must be fixed. Let me know please ?
Regards,
Sujeet
June 5, 2024 at 8:18 am in reply to: In The News title cannot change permanently to anything else #335891sujeet
KeymasterHello @dg,
Sure don’t worry. I will send you a message here once we sent you an update. Thank you.
Regards,
Sujeet
June 5, 2024 at 1:32 am in reply to: In The News title cannot change permanently to anything else #335870sujeet
KeymasterJune 4, 2024 at 5:42 am in reply to: In The News title cannot change permanently to anything else #335858sujeet
KeymasterHello @dg,
There was an issue which I’ve fixed in the theme. Please update your theme once you get an update notification. After that please follow the instruction below:
1. After choosing custom post type you will see – For CPT heading and sub-heading, go here(with a link) with bold letters.
2. click on here(with a link), you will be redirected to the place where you can put Title and content. If the link doesn’t work, then you need to follow the instruction 3.
3. If the link doesn’t work, you need to install our official plugin named: Essential Content Types. here is the link:
https://wordpress.org/plugins/essential-content-types/4. After installing, just activate the plugin and refresh the customizer page and the link will be clickable and you will be able to change title and content for the testimonials section.
I’ve sent you an screenshot as well.
Hope this helped you. Please let me know. Thank you.
Note: Please wait for a theme update.
Regards,
SujeetJune 4, 2024 at 3:40 am in reply to: In The News title cannot change permanently to anything else #335856sujeet
KeymasterHello @dg,
Yes I got the point. I will check the error in detail and get back to you soon.
Please have patience. Thank you.
Regards,
Sujeetsujeet
KeymasterHello Mathias,
That’s great. Have a good day.
Regards,
Sujeet
June 4, 2024 at 12:36 am in reply to: In The News title cannot change permanently to anything else #335846sujeet
KeymasterHello @dg,
Sorry for the inconvenience caused.
To change the title “In The New”, please go to “Appearance => Customize => Theme Options => Testimonials”, you will find the “Select Type” option, under the option you will have other options like post/page/category/custom…etc. Please choose anyone from post/page/category/custom, you will get a Headline option, change the title and click on the “Publish” button at the top.
I’ve attached a screenshot as well. Please check.
Please let me know if this works for you. Thank you.
Regards,
Sujeet -
This reply was modified 1 year, 3 months ago by
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