[sujeet]

Hello @hppi,

Yes we recommend you not to mention License Key in public forum.

Regards,
Sujeet

[sujeet]

Hello @effess,

Since your license expired on 02/02/2023, you will need to renew your theme subscription to be able to download the theme updates.

Please follow the link below to know more about renewing and extending your license key.

https://catchthemes.com/faq/how-to-renew-extend-license-key/

Let me know if you are still having issues with license renewal.

Regards,
Sujeet

[sujeet]

Hello @hppi,

Sorry for the inconvenience caused.

Can you please mention the issues you have got after the update? So that we can inspect it and give you the solution.

And also please if possible share your website url here. It will help to check in detail. Thank you.

Regards,
Sujeet

[sujeet]

Hello @effess,

It seems you have been using an older version of theme. You really need to update the theme. It has been already fixed in new update.

So please kindly update your theme, it will fix the h1 tag issue.

Thank you.

Regards,
Sujeet

• This reply was modified 1 year, 4 months ago by sujeet.

[sujeet]

Hello @madbrain,

Sorry for the inconvenience caused.

Can you please share your gallery URL to check from our side?

Regards,
Sujeet

[sujeet]

Hello @effess,

It is so strange. How is it possible? We have checked in our local server and everything is fine. Did you change anything or add any plugin that changed the codes?

I will contact you soon.

Thank you.

Regards,
Sujeet

[sujeet]

Hello @ngjanowitz,

Thank you for the URL.

I am sorry to say but the feature you have asked is not included in the theme. Sorry.

Regards,
Sujeet

[sujeet]

Hello @effess,

Yes we can see multiple h1 tags in featured slider and featured content in your website, but when I checked in our end, I didn’t find such issues. You can also check our demo: https://catchthemes.com/demo/catch-kathmandu-pro/

I think it might be the issue of any plugin. Please check disabling plugins and let me know. Thank you.

Regards,
Sujeet

[sujeet]

Hello @ngjanowitz,

Can you please share your website url here so that we can check it?

Regards,
Sujeet

[sujeet]

Hello Simon,

This issue is about plugin compatibility issue and we are not able to solve it. So, please ask to Slide-out Menu plugin support forum and let us know their reply.

Regards,
Sujeet

[sujeet]

Hello Simon,

I will check and get back to you soon. Please have patience.

Regards,
Sujeet

• This reply was modified 1 year, 4 months ago by sujeet.

[sujeet]

Hello Simon,

Thank you for sharing the url.

I think you have used plugins for slideout menu and popups. You might have plugin conflicts or you have not set up correctly for slideout menu. So please check the plugin pages for instruction and you can also check the link below for some help.

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

Regards,
Sujeet

[sujeet]

Hello Simon,

Can you please send us your site url so that we can check your issue in detail?

Regards,
Sujeet

[sujeet]

Hello @dg,

Really appreciated. Thank you very much. Cheers!

Regards,

Sujeet

[sujeet]

Hello @dg,

Glad to hear that it worked for you.

If you like the theme and our support then I have a quick request: Could you please leave a review? https://wordpress.org/support/theme/my-music-band/reviews/#new-post . Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

Regards,

Sujeet

[sujeet]

Hello @dg,

You might have received an update. Please update and check. The issue must be fixed.  Let me know please ?

Regards,

Sujeet

[sujeet]

Hello @dg,

Sure don’t worry. I will send you a message here once we sent you an update. Thank you.

Regards,

Sujeet

[sujeet]

Hello @dg,

Yes please wait for an update.  The update must resolve your issue.

Regards,

Sujeet

[sujeet]

Hello @dg,

There was an issue which I’ve fixed in the theme. Please update your theme once you get an update notification. After that please follow the instruction below:

1. After choosing custom post type you will see – For CPT heading and sub-heading, go here(with a link) with bold letters.

2. click on here(with a link), you will be redirected to the place where you can put Title and content. If the link doesn’t work, then you need to follow the instruction 3.

3. If the link doesn’t work, you need to install our official plugin named: Essential Content Types. here is the link:
https://wordpress.org/plugins/essential-content-types/

4. After installing, just activate the plugin and refresh the customizer page and the link will be clickable and you will be able to change title and content for the testimonials section.

I’ve sent you an screenshot as well.

Hope this helped you. Please let me know. Thank you.

Note: Please wait for a theme update.

Regards,
Sujeet

[sujeet]

Hello @dg,

Yes I got the point. I will check the error in detail and get back to you soon.

Please have patience. Thank you.

Regards,
Sujeet

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