Forum Replies Created

Viewing 20 posts - 1 through 20 (of 314 total)
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  • in reply to: Frontpage Player Broken after Update to WP 6.9 #341717
    sujeet
    Keymaster

    Hello Tim,

    Okay that’s fine, I understood. We’ve fixed the issue and the update is on its way.
    Soon you will be receiving it. Please kindly let me know if the new update fixed the error. Thank you.

    Regards,
    Sujeet

    • This reply was modified 1 day, 19 hours ago by sujeet.
    in reply to: Frontpage Player Broken after Update to WP 6.9 #341713
    sujeet
    Keymaster

    Hello @tjarks-timgmail-com,

    Yes we noticed that after a WP update to 6.9, there is an issue with the playlist. Our team has started fixing it. Soon you will get a theme update.

    Meanwhile, can you please share your website url, so that we can have a deep look into your issue during the fixing phase? Thank you.

    Regards,
    Sujeet

    in reply to: Homepage image #341709
    sujeet
    Keymaster

    Hello @bigoslesli,

    The theme has such options to position the image. Please got to Appearance => Customize => Header Media => Image Position (Desktop View) & Image Position (Mobile View). Choose the desired option and publish. You will see the change. Check the screenshot as well.

    media-position

    Let me know if this worked. Thank you.

    Regards,
    Sujeet

    in reply to: Strange image since update #341706
    sujeet
    Keymaster

    Hello @rodeboy,

    It’s already fixed in the Rock Star Pro theme. It’s may be some plugins that you have used causing the error. So you need to either deactivate the plugin or contact the plugin author to update it.

    You can check with this plugin https://wordpress.org/plugins/query-monitor/ to find our which plugin is causing the issue.

    Regards,
    Sujeet

    • This reply was modified 1 day, 21 hours ago by Sakin.
    in reply to: Strange image since update #341693
    sujeet
    Keymaster

    Hello @rodeboy,

    Thanks for letting us know about the bug. We have now updated the theme and soon you will get an update for your theme. Thank you.

    Regards,
    Sujeet

    in reply to: The link you followed has expired. #341686
    sujeet
    Keymaster

    Hello @btcbtc,

    That’s nice. Let us know if you face any issue. Thank you.

    Regards,
    Sujeet

    sujeet
    Keymaster

    Hello @cindykstandardcartage-com,

    I would suggest you to use our Catch Import Export plugin to migrate your customizer settings.

    For instructions you can check out the Instructions tab in this link.

    Let me know if this helped you in anyway. Thank you.

    Regards,
    Sujeet

    sujeet
    Keymaster

    Hello Cindy,

    WordPress no longer allows adding undo/redo buttons to “Screen Options”. Instead you can see the button under toolbar toggle. Check the screenshot.

    buttons

    Let me know if this helped you. Thank you.

    Regards,
    Sujeet

    • This reply was modified 3 weeks, 3 days ago by sujeet.
    in reply to: Need theme recommendations For existing Website #341528
    sujeet
    Keymaster

    You can check this out:

    https://catchthemes.com/demo/clean-enterprise-pro/

    Thank you.

    sujeet
    Keymaster

    Hello @cindykstandardcartage-com,

    Seems the theme you are using is of version 2.3. Please I suggest you to renew your license and activate it.

    You can renew the theme from your account.

    1. First, log in to https://catchthemes.com/my-account/ page: Once you are on the My Account page, click on “View Licenses,” and you will see the status of your license
    2. If your license key has expired, then you need to click on “Renew license” and check out. But if you want to renew it before it expires, then you need to click on “Extend license” and then check out.

    Thank you.

    Regards,
    Sujeet

    in reply to: Text does not display in editing mode – only photos #341492
    sujeet
    Keymaster

    Hello @tazmpictures,

    We have checked in our end, there is no such issue in the editor. Text and images are clearly visible. I’ve attached the screenshot as well.

    ss

    Can you please add an screenshot here to view?

    Regards,
    Sujeet

    in reply to: Unable to enter License Key #341491
    sujeet
    Keymaster

    That’s great @brianweb

    in reply to: I cannot change templates or patterns #341364
    sujeet
    Keymaster

    Good to hear that Hasn.

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341218
    sujeet
    Keymaster

    Hello Glen,

    Please try clearing cache and disable other plugins as well. If you still have the same issue, then let me know and will contact you through email. Thank you.

    Regards,
    Sujeet

    in reply to: Duplicated post and feature Image #341217
    sujeet
    Keymaster

    Hello Glen,

    We are looking into Solid Construction and Vogue for the issues with Site Origin plugin. We’ve checked in our local server but everything is fine.

    Please try clearing cache and disable other plugins as well. If you still have the same issue, then let me know and will contact you through email. Thank you.

    Regards,
    Sujeet

    in reply to: Duplicated post and feature Image #341207
    sujeet
    Keymaster

    Hello Glen,

    Sorry for the inconvenience caused.

    Please update the themes to the latest version once available. It should fix the issues. Thank you.

    Regards,
    Sujeet

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341206
    sujeet
    Keymaster

    Hello Glen,

    Sorry for the inconvenience caused.

    Please update the themes to the latest version once available. It should fix the issues. Thank you.

    Regards,
    Sujeet

    in reply to: Fatal Error #341205
    sujeet
    Keymaster

    Hello @pennoto,

    Sorry for the inconvenience caused.
    Can you please try deactivating plugins and check?

    Also please kindly share your website URL.

    Regards,
    Sujeet

    in reply to: the button color of Catch Vogue Pro #341181
    sujeet
    Keymaster

    Hello @asako-kato,

    For changing Button Hover Background Color, you can do it from Appearance => Customizer => Colors => Button Hover Background Color and you are also able to change other colors as well.

    And for changing blockquote color please add the following css code to Appearance => Customizer => Additional Css

    
    blockquote {
       border-color: #008000 !important;
    }
    

    Please let me know if you’re able to do. Thank you.

    Regards,
    Sujeet

    in reply to: display product attributes on product pages #341167
    sujeet
    Keymaster

    Hello Alex,

    Try to add the following code instead.

    add_action('woocommerce_product_meta_end', 'su_filterable_attributes_inline');
    
    function su_filterable_attributes_inline()
    {
    if (! function_exists('wc_get_page_permalink')) return;
    
    global $product;
    if (! $product) return;
    
    $attributes = $product->get_attributes();
    if (empty($attributes)) return;
    
    $shop_url = wc_get_page_permalink('shop');
    if (! $shop_url) return;
    
    echo '<span class="custom-product-attributes">';
    
    foreach ($attributes as $attribute) {
    if (! $attribute->get_visible()) continue;
    
    if ($attribute->is_taxonomy()) {
    $taxonomy = $attribute->get_name();
    $label = wc_attribute_label($taxonomy);
    $base_slug = sanitize_title(str_replace('pa_', '', $taxonomy));
    $filter_key = 'filter_' . $base_slug;
    
    $terms = wc_get_product_terms($product->get_id(), $taxonomy, array('fields' => 'all'));
    if (empty($terms)) continue;
    
    $links = array();
    foreach ($terms as $term) {
    $url = add_query_arg(
    array(
    $filter_key => $term->slug,
    'query_type_' . $base_slug => 'or',
    ),
    $shop_url
    );
    $links[] = '<a class="attr-chip attr-chip--' . esc_attr($term->slug) . '" href="' . esc_url($url) . '">' . esc_html($term->name) . '</a>';
    }
    
    echo '<span class="product-attr"><strong>' . esc_html($label) . ':</strong> ' . implode(', ', $links) . '</span> <br>';
    } else {
    
    $label = wc_attribute_label($attribute->get_name());
    $value = implode(', ', $attribute->get_options());
    echo '<span class="product-attr"><strong>' . esc_html($label) . ':</strong> ' . esc_html($value) . '</span> ';
    }
    }
    
    echo '</span>';
    }
    

    And you can try using ‘All-in-One WP Migration and Backup’ plugin to transfter the theme. That may help.

    Please let me know if this worked. Thank you.

    Regards,
    Sujeet

Viewing 20 posts - 1 through 20 (of 314 total)