Forum Replies Created
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AuthorPosts
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Skandha
Participant@clivengcy: Hello there,
The issue has been fixed and an update has been released. Please update the theme and let me know if the issue is resolved.Kind Regards,
SkandhaSkandha
Participant@martinpedros: Hello Martin,
To update pro theme you’ll need to first download the theme from your https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/theme-instructions/fotografie-pro/#updatingLet me know if this helps you out!
Kind Regards,
SkandhaSkandha
Participant@lbrown2712: Hello there,
Can you please in the form in this link addressing your issue and our representative shall get back to you soon?Kind Regards,
SkandhaSkandha
Participant@thaddeusandjessica2020gmail-com: Hello there,
Can you please post in your site URL and elaborate the issue you are having?Kind Regards,
SkandhaSkandha
Participant@jrallison: To remove the grey border
Go to => Appearance => Customize => Additional CSS and add the following CSS Code..site-content article { border-bottom:0; }To make the page content extend out to the full browser width
Go to => Appearance => Customize => Theme Options => Layout Options => Sidebar Layout Options => Select No Sidebar Full width Option and PublishLet me know if this works out!
Kind Regards,
SkandhaSkandha
ParticipantSkandha
Participant@joed: Glad I was able to help you out. If you have any issues with our themes or plugins don’t hesitate to let me know. Have a great day! 🙂
Kind Regards,
SkandhaSkandha
Participant@gonzaleztennant: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/adonis/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂Kind Regards,
SkandhaSkandha
Participant@bigcaat: Hello there,
I will reply to your issue on the following thread.
https://catchthemes.com/support-forum/topic/theme-update-6/#post-172749Kind Regards,
SkandhaSkandha
Participant@salamali: Hello Sarah,
I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-base/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂Kind Regards,
SkandhaSkandha
Participant@jasonthremmusic-com: Hello Jason,
There seems to be a little bug with the Header Image. The issue will be fixed and an update will be released very soon.For the time being
Go to => Appearance => Customize => Additional CSS and add the following CSS Code..custom-header::before { background-image: url("http://thremmusic.com/wp-content/uploads/2019/05/cropped-Static-for-Site-2-1.jpg"); }Let me know if this helps you out!
Kind Regards,
SkandhaSkandha
Participant@hollyehrocketmail-com: Hello there,
Please post in your site URL so that I can look into the issues.Kind Regards,
SkandhaSkandha
Participant@valelotartaro: Hello Valeria,
You seem to have added the image of size 682*679px. Can you try adding a larger image of 1:1 aspect ratio and check if this resolves the issue.Let me know if the issue persists!
Kind Regards,
SkandhaSkandha
Participant@alexandras: I will need to have a look at your site to debug the issue. Since your site is not live I will need your WP Admin Credentials to look into the issue. I will contact you shortly by email.
Kind Regards,
SkandhaSkandha
Participant@alexandras: Hello Alex,
Can you check if all the images you have uploaded to the Header Image are of the recommended size or of similar aspect ratio?
The recommended image size for Header Image is 1920*1080px.Let me know if the issue persists!
Kind Regards,
SkandhaSkandha
Participant@salamali: Hello there,
This is strange as everything seems fine at my end even after update to 4.0.2.Can you do the following and check if you get your customization after update.
– Revert back to to version where you site was working fine.
– Install and activate Catch Import/Export Plugin
– Go to => Dashboard => Catch Import/Export => Click Export to Export your customizer settings
– Now update the theme to the latest version
– If the customizer settings are not retained Go to => Appearance => Catch Import/Export => Import the .dat file that had exported earlier.Let me know if this works out!
Kind Regards,
SkandhaSkandha
Participant@rpacharya: Hello Ravi,
There seems to be an issue with logo in WooCommerce Pages. This will be fixed and an update will be released soon.For the time being
Go to => Appearance => Customize => Additional CSS and add the following CSS Code..custom-logo { max-width:80px !important; }Let me know if this works out!
Kind Regards,
SkandhaSkandha
Participant@gonzaleztennant: Hello there,
The update has been released. Please update the theme and let me know if the Social Icon for Sketchfab is working fine.Kind Regards,
SkandhaSkandha
Participant@joed: Hello there,
The update has already been released. Please update the theme and let me know if the metadata issue is resolved.To have the buttons of equal size
Go to => Appearance => Customize => Additional CSS and add the following CSS Code..widget_nav_menu ul li a { width:50%; }You can change the button size according to your choice.
Let me know if this works out!
Kind Regards,
SkandhaSkandha
Participant@uschelbert: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/solid-construction/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂Kind Regards,
Skandha -
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