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July 30, 2019 at 12:16 am in reply to: featured content issue, layout, header text color and tagline positioning #178316sapanaParticipant
@catwingz:Feature to select the column in feature content section is only available in High Responsive Pro so if you want to display the feature section in 2 column then you need to upgrade to pro version.
-If you want to have sidebar in other page but not in home page then you can follow this steps
Step 1: Go to=> Appearance=> Customize=> Theme Options=> Layout Options=>
Step A: Default Layout=> Select Right Sidebar
Step B: Homepage/Archive Layout=> Select No Sidebar
Step 2: Save/Publish It– To change the color of the text in the custom header and for tagline and logo issue I need to inspect your site and will provide the additional css so let me know as soon as when your site is accessible
Kind Regards,
SapanasapanaParticipant@zmori: Thanks Angela, It will surely help other who are looking for similar issue. I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/bold-photography/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know.
Kind Regards,
SapanasapanaParticipant@bertus: You need have to all the anchor Id, other anchor id was right but you only need to change the feature content anchor id but unfortunately you remove all of them due to which your issue is still not solved. I have attached the screenshots please fill up the anchor id section as shown in screenshot. Let me know if you face any difficulty!
Kind Regards,
SapanasapanaParticipant@ritupanda: Please post in your site url, so that I can look into that issue and please briefly explain your issue too.
Kind Regards,
SapanasapanaParticipant@bertus:It is difficult to locate your issue without seeing your customization setting. Can you provide me your site admin access if that okay? I will shortly contact you by mail.
Kind Regards,
SapanasapanaParticipant@edgewithandy:Hello, there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/catch-starter/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know.
Kind Regards,
SapanasapanaParticipant@clementms:Hello, there,I hope I was able to resolve your issue. If it’s not too much trouble,I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/rock-star/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know.
Kind Regards,
SapanasapanaParticipant@zmori:I think you have used block section to create the gallery, I have attached the video link may be this will help you out. Let me know if you still find any difficulty!
Kind Regards,
SapanasapanaParticipant@bertus:Hello Bertus, please change the data-anchor name of the featured content section it matches with the section id name due to which there is occurring the conflict. Please follow this steps:
step 1: Go to=> Appearance=> Customize=> Theme Options=> Full Page Options=> Anchor Id=> Feature Content => put featured-content only
step 2: Save/Publishlet me know if this works out!
Kind Regards,
SapanasapanaParticipant@edgewithandy:Go to=> Appearance=> Customize=> Theme Options=> Footer Editor Options=> Change the content of the Footer content left / Footer content right.
Let me know if this helps out!Kind Regards,
SapanasapanaParticipant@zmori:Hello zmori, Please follow this steps, you don’t have to install WooCommerce to show the light box feature in Catch Gallery.
step 1: Go to=> Dashboard=> Catch Gallery=>Enable Carousel => Check to enable slider feature(This feature helps to display the image in slideshow light box)
step 2: Go to=> Customize=> Theme Options=> Gallery=> Select the Page/Post you have created the gallery
step 3: Save and published itLet me know if this helps you out!
Kind Regards,
SapanasapanaParticipant@clementms:If you want to hide that content section of blog page from home page then you can use the following css code
Go to=> Appearance=> Customize=> Additional CSS=> add the following css code.home #content { display: none; }
Let me know if this helps you out!
Kind Regards,
SapanasapanaParticipant@suzefuller: To update pro theme you’ll need to first download the theme from your https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/ Please check the tutorial video in the link below: https://www.youtube.com/watch?v=W95SuabDZi8 For more, check out theme instructions at https://catchthemes.com/theme-instructions/clean-box-pro/#updating
Let me know if works out!Kind Regards,
SapanasapanaParticipant@bertus: Hello bertus, Scrolling issue has been fixed in new theme update, please update the theme and let me know if it works fine in your end or not?
Kind Regards,
SapanasapanaParticipant@hoddbarnesdickins: Hello hoddbarnesdickins, scrolling issue has been fixed in new theme update, please update the theme and let me know if it works fine in your end or not?
Kind Regards,
SapanasapanaParticipant@bertus:There seems to be issue with the scrolling I will let you know when issue is fixed and update is available.
Kind Regards,
SapanasapanaParticipant@naoko-kaku: Go to=> Appearance=> Customize=> Additional CSS=> add the following CSS code
[class^="wp-block-"]:not(.wp-block-gallery) figcaption::before { content:none; }
Let me know if this helps you out!
Kind Regards,
SapanaJuly 24, 2019 at 11:27 pm in reply to: problems on mobile devices – images shown as small piece of the image #177930sapanaParticipant@lens-flair: Can you please deactivate all the plugin and recheck your site again. Please follow this instruction. Let me know if this does some trick!!
Kind Regards,
SapanasapanaParticipant@svetovid: Hello svetovid, I have send the demo files in your mail.You can use our Catch Themes Demo Import Plugin to import the demo. Activate and Install the plugin. Then Go to => Dashboard => Appearance => Import Demo Data => Now you can Browse and Select the .xml, .dat and .wie file to Import Demo Content and Customizer Settings.let me know if this helps you out!
Kind Regards,
SapanaJuly 24, 2019 at 4:20 am in reply to: problems on mobile devices – images shown as small piece of the image #177887sapanaParticipant@lens-flair: Can you attach me a screenshot of how it is appearing at your end? I checked your site in android phone and it is showing fine.
Kind Regards,
Sapana -
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