[Sakin]

@lanretobi: I have just replied your email.

[Sakin]

@lanretobi: I have replied all your email that I have got. I am bit confused on this.

[Sakin]

@skynet: Thanks and same to you… 2017 will be lot better in terms of development. Merry Christmas and Happy New Year. Cheers 🙂

[Sakin]

@skynet: Well I cm thinking to replace that menu script to another one. But I am in Vacation. So, I will add in my list to do. So, most probably end of January, 2017.

[Sakin]

@skynet: This is know issue in script if you switch between the tabs. This is really rare case of user clicking on the menu and opening another site in new tab. Sorry for this.

[Sakin]

Hello Amina and Christy,

Looks like you are using Safari for downloading your theme. As now a days, the modern browser like Safari auto extract the safe zip file. So, it automatically unzipped. To download the zip file from Safari, open Safari and go to “Safari -> Preferences” and in “General” tab, uncheck Open “safe” files after downloading. This will stop Safari from automatically unzipping the files and then you can download zip file. Or you can use other browser.

If you still cannot download zip file then as Christy said, you can zip the folder that it auto extracted, just right click on that folder and click on compress.

Regards,
Sakin

[Sakin]

@pietromessa: Thanks for detail support message. We checking in your site and did good analysis and have updated the theme as per the new requirement. Can you update your site to latest version Catch Everest Pro Version 3.9. It’s all fixed.

For updating, please check out screencast at https://www.youtube.com/watch?v=W95SuabDZi8 and theme instructions at https://catchthemes.com/theme-instructions/catch-everest-pro/#updating

[Sakin]

@tommys2827: Sorry, I don’t understand your question. Can you explain ind detail, in reference with your site URL

[Sakin]

Ok I will email you now.

[Sakin]

@sezg: Please post in Clean Journal support forum at https://catchthemes.com/support-forum/forum/clean-journal-free/. The simple solution of upgrading to pro and then you will get option to make it 2 columns as well. For child theme changing, you need to copy the function clean_journal_featured_content_display() to your child theme functions.php file and edit it.
So, for further support, please post in proper support forum.

[Sakin]

@lanretobi: Sorry, there is no option to make 2 columns in Catch Everest Pro. But if you want then you can add custom css for that. Just add featured content and send me your site URL. Then I will check in which settings are you using it then accordingly I can give you custom css.

[Sakin]

@lanretobi: Just for your note. You are posting question in Catch Everest Pro forum and asking about Helena Pro. Also for these level of customization I highly recommend you to hire customizer. You need to play with css with the following parameter

@media screen and (min-device-width: 768px) and (max-device-width: 1000px) { 
    /* STYLES HERE */
}

[Sakin]

@lanretobi: It’s strange why you want non-responsiveness. We worked hard to make it responsive and mobile first. It’s a long process to make that with all the css changes. So, better hire a customizer for this task.

[Sakin]

@soledad-gonzalez-diaz: oh sorry, to hide the name please replace the previous css that I gave you with the following css:
.entry-meta .byline { display: none; }

[Sakin]

@soledad-gonzalez-diaz: Just add the following css in “Appearance => Customize => Theme Options => Custom CSS Options” box:

.entry-meta .posted-on { display: none; }

[Sakin]

@whiteavenger80: In Featured Post # 1, # 2, #3, you need to add in Post ID. For Post ID, you can refer to plugin Catch IDs https://wordpress.org/plugins/catch-ids/

If you don’t want to add manually IDs, then you can just create category and add in posts in those category and in Slider Type you can select “Featured Category Slider”.

[Sakin]

@mymalteseguide: I just check in our system and it’s not in pending list. Can you check it again?

[Sakin]

@joesandbox: That’s great.

[Sakin]

@grahama: Please add in your site URL and explain that are you trying to do. When I check in your site http://proencltd.com/, you haven’t added image. For more, check out theme instructions at https://catchthemes.com/theme-instructions/catch-base/#featured-slider

[Sakin]

@grahama: I see there is featured image in your page but the image size is small. You need to upload image size of at least Width: 1200px Height: 514px.

[Author]

Posts