[Sakin]

@fireflywebs: We haven’t made any modifications to function with Recent Posts and News. So, it shouldn’t be a theme issue. It should be a plugin issue with the WordPress core. I am sure, if you revert back to Solid Constructions Pro version 2.5.3, you will still have the same issue.

Can you check with SiteOrigin plugin support?

[Sakin]

Hi Andrew,

Which plugin are you talking about? the order 314628 is for “Fotografie Blocks Pro” WordPress theme. When I check your website, it’s using the Latest version of Fotografie Block Pro theme.

But if you are talking about the FSE Pro plugin, then please check now. I have renewed your license key.

Regards,
Sakin

[Sakin]

Hello Bob,

Yes, it must be some plugin issue. You can activate a plugin “Query Monitor” https://wordpress.org/plugins/query-monitor/ and check for the error.

Regards,
Sakin

[Sakin]

Hello Blakely,

Thanks for purchasing the theme. Sorry, I couldn’t find your order. Please contact us at https://catchthemes.com/contact-us/.

Regards,
Sakin

[Sakin]

Hi Bharat,

Thanks for purchasing the theme. I have processed the refund for the extra subscription.

Regards,
Sakin

[Sakin]

Hello @cindy,

It might be a cache issue that you are getting an update message even after the update. Please check your cache plugin settings and clear the cache.

Regards,
Sakin

[Sakin]

Hi Chris,

Thanks for reporting the issue. Please update the theme, and it should work fine.

Regards,
Sakin

[Sakin]

@tatyana1981: Can you post your site URL and I will check the search result on your website.

[Sakin]

Hello @hschwind:

You can renew the theme from your account.
1. First, log in to https://catchthemes.com/my-account/ page: Once you are on the My Account page, click on “View Licenses,” and you will see the status of your license
2. If your license key has expired, then you need to click on “Renew license” and check out. But if you want to renew it before it expires, then you need to click on “Extend license” and then check out.

Regards,
Sakin

[Sakin]

@huhuhutv: Looks like you are using the old version of the FSE Pro plugin and the Euphony Blocks Pro theme. Please update both the theme and the plugin. Then it should work fine.

[Sakin]

@i542873057: FSE Pro plugin is optional in Kiddiemart theme. I have requested our developer team release an update to address this issue. Please update the theme.

[Sakin]

Hi Pascal,

Can you download the theme zip file from your account at https://catchthemes.com/my-account/ and upload it from “Appearance => Themes => Add Theme => Upload Theme”.

Regards,
Sakin

[Sakin]

@jed832: I checked your license key status on our server, and it shows valid. So, can you test the following:

1. For the BlockMag Pro Update, can you go to “Appearance => BlockMag Pro License” and check its status?
2. For the FSE Pro Plugin, can you go to “Plugins => FSE Pro Plugin License” and check its status?

You can try to deactivate the license and activate it again, then update the theme.

Can you let me know the error message that you get?

[Sakin]

@jus10hand: This message occurs when you update your theme, which has an expired subscription. All our themes come with a 1-year update subscription. Please check your subscription from your account at https://catchthemes.com/my-account/. Please renew your subscription https://catchthemes.com/frequently-asked-questions/#question-account-activation-verification-how-to-renew-extend-license-key and then update the theme https://catchthemes.com/frequently-asked-questions/#question-installation-how-do-i-upgrade-to-a-new-theme-version-if-i-have-modified-my-theme

[Sakin]

@landerson: Can you upload the screenshot of your “plugins” on your WordPress Dashboard on your website or any photo sharing website and paste the screenshot URL here.

[Sakin]

@ambermax: I will email you and check the details.

[Sakin]

@effess:

For Author
1. I checked your website and found that you have the following CSS in your child theme style.css. Please look for the following CSS code in your child theme’s style.css file and remove it.

#main .entry-meta .by-author,
 #main .entry-meta .author, .category-blog .by-author { display:none; }

Also, remove the following CSS code:

#main .entry-meta .on-date { display:none; }
.category-blog .on-date { display:block !important; }  /*Post date only shows on Blog posts*/

2. After that, you need to remove the following CSS code from Custom CSS, “Appearance => Customize => Additional CSS”

span.by-author, span.author.vcard { display:none!important; }

If you do this, then your date and author will both show in the same line. It’s all your extra CSS that is causing the issue.

For Author Link
1. If you are editing your URL, then go to “Users => Profile” and then change the “Website” URL where you want it to redirect.
2. But if you are editing another user’s URL, then go to “Users => All Users”, then click on the user and then change the “Website” URL

[Sakin]

@pilart: Maybe you are using the old Full Frame Pro theme version. Please check the changelog https://catchthemes.com/themes/full-frame-pro/#changelog

If your server is on PHP 8.0 or above, then you will have an issue with Full Frame Pro version below 4.3.2. We fixed the PHP issue on version 4.3.2 and above.

Yes, you need to purchase the latest version and then upload it using the FTP https://catchthemes.com/frequently-asked-questions/#question-installation-how-do-i-upgrade-to-a-new-theme-version-if-i-have-modified-my-theme

[Sakin]

@pilart: Please reinstall the Full Frame Pro theme and check it. Can you share your site URL?

[Sakin]

@effess: The author is showing fine in your blog post. You don’t need that CSS. Check this screenshot https://cldup.com/xX22Zqg8yH.jpg

[Author]

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