[Pratik]

Hi ydifilov,

Custom CSS is causing this issue. Add following code to negate it.

@media only screen and (max-width : 1024px) {
   .site-header-main {
       margin-bottom: 40px;
   }
}

Regards,
Pratik

[Pratik]

Hi @debbing,

Great it worked out. If you liked my support, please leave a review at https://wordpress.org/themes/rock-star/.

Regard,
Pratik

[Pratik]

Hi @catwingz,

You will need to seek professional help for this. Have you got any caching plugins, try disabling them if there are any. Also try contacting your server if they have some server level caching installed.

The two pages you have mentioned has same contact form coming from ct-ct which is from constant contact i think. The issue looks to be from plugin rather than core or theme or database.

Regards,
Pratik

[Pratik]

Hi @lawrenceblair,

Can you post in your site url?

[Pratik]

Hi @debbing,

Please do following:
1. Current theme version is 2.2.5, your site has 2.1.6. Please update theme to latest version
2. Try switching to parent theme and see if the problem persists

If the issues still persist, please let me know and I will help you further.

[Pratik]

Great thanks. We will fix it and test it out before releasing the update. For now, you can comment that part out. If by any change the testing fails or our dev team disapproves it, I will let you know here with reasoning.

If approved, you wont have to do anything.

Regards,
Pratik

[Pratik]

Hi Robert,

I apologize for late reply. Can you let me know the code snippet you edited and where, or is it something you added?

Regards,
Pratik

[Pratik]

Hi Dot,

Thanks for the feedback. If you liked my support, please leave a review at https://wordpress.org/support/theme/catch-adaptive/reviews/#new-post.

Regards,
Pratik

[Pratik]

Hi @saaqqutit,

I think you are making the mistake of editing demo content. Please do not do that. Please check https://catchthemes.com/theme-instructions/helena-pro/#header-highlight-content and either use Page/Post/Category/Image content.

[Pratik]

Hi Dorithy,

I have found the isue in Mac on Safari. Please add following code in Appearance=> Customize=> Additional CSS box:

#breadcrumb-list a,
#breadcrumb-list a span {
    display: initial
}

#breadcrumb-list span {
    padding: 5px 10px;
}

Let me know if this works or not.

Regards,
Pratik

[Pratik]

Hi @saaqqutit,

That links is not available.

[Pratik]

Hi @sonus96,

I checked the mobile version. Do you mean the image being cut off, that happens because the image on slider is in background. This has to be done for full width slider. I am afraid there is no solution for it.

If you are talking about something else, please share screenshot.

[Pratik]

So, add following code to Appearance=> Customize=> Additional CSS box:

@media screen and (max-width: 950px) {
    body.custom-background {
        background: url( '//fireflywebs.ca/TestSite/wp-content/uploads/2018/01/StringBGButterflyDevices.png' );
    }
}

This will show http://fireflywebs.ca/TestSite/wp-content/uploads/2018/01/StringBGButterflyDevices.png for screens less than 950 px, smaller screens and default image that you uploaded in customizer for larger screens.

Let me know how it goes.

Regards,
Pratik

[Pratik]

HI Dorothy,

So what you want can be achieved via child theme modification.
1. First, go ahead and make a child theme( Instructions: https://catchthemes.com/blog/create-child-theme-wordpress/ ).
2. Make a content.php file in your child theme’s root.
3. Add following code to your child theme’s content.php file: https://pastebin.com/MN1EmBay

Here, for future references, in this file’s line 15, there is code

<?php if ( '629' == get_the_ID() ) : ?>

This only works for post with ID 629. To make it work with ID say 629 and 330, do something like:

<?php if ( '629' == get_the_ID() || '330' == get_the_ID() ) : ?>

Similarly, keep on adding || 'some_ID' == get_the_ID() to add more pages that follows this pattern.

Let me know how it goes.

Regards,
Pratik

[Pratik]

Hi Dorothy,

That gap does not appear to me. Checkout the scree that I see: http://nimb.ws/vbHDBf

I tried it on all resolutions and that gap still doesn’t appear. Please let me know your browser, screen-resolution.

[Pratik]

Hi @jonus96,

Which text/images are you talking about?

[Pratik]

Hi @rory-webz,

For search, pro version has that option. In free version add following code to Appearance=> Customize=? Additional CSS box. It also solves your other answers:

#masthead .site-search,
body.page .entry-header
 {
    display: none;
}

Let me know if this solves your issue or not. This only disables header in pages not in posts.

Regards,
Pratik

[Pratik]

Hi @skynet,

Please try following code:

body.search .comments-link,
body.archive .comments-link {
    display: none;
}

/* To remove the padding gap, use following */
body.search .entry-summary,
body.archive .entry-summary {
    padding-top: 0;
}

Let me know if this is what you wanted.

Regards,
Pratik

[Pratik]

Hi @quintis,

The update is live, please check.

[Pratik]

Hi @quintus,

I have fixed the undefined index issue and will be available to you by today or tomorrow.

But I do not think the issue was due to that. If the problem persists after updating the theme, please try disabling plugins as it seems plugin conflict issue too. Checkout our post: https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/.

Regards,
Pratik

[Author]

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