Forum Replies Created

Viewing 20 posts - 21 through 40 (of 178 total)
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  • in reply to: How to edit theme with elementor #340140
    minal
    Keymaster

    Hello @sculptderma:

    Good to know that it works for you.

    You have to reset the front page to undo all deleted parts to show and then do the same step as earlier.

    reset

    If you want the header part, you can simply delete the other blocks except the header.

    and add the content block just below the header parts

    Sincerely,

    Minal

    in reply to: How to edit theme with elementor #340138
    minal
    Keymaster

    Hello @sculpderma:

    Have you tried going to the homepage after removing existing blocks, adding a content block, and saving the page?

    Can you share your screenshot so I can provide the exact solution?

    Sincerely,

    Minal

    in reply to: How to edit theme with elementor #340131
    minal
    Keymaster

    Hello @sculpderma:

    If you have selected the latest posts, please change to a static page and select your desired page.
    Settings > Reading > Your homepage displays > A static page > Home

    Appearance > Editor > Templates > Front Page
    The template has a Custom HTML block only.
    Delete the Custom HTML block and add a content block.

    Follow the screenshot below :

    delete

     

    content-block

    After adding a content block, save the page, and you will get an edit with the Elementor button.

    Please let us know if everything works as expected

    Sincerely,

    Minal

    in reply to: Theme not showing Main Sidebar in Widgets section #339939
    minal
    Keymaster

    Hello @speedy:

    We will provide you a CSS snippet to try it.

    To add CSS go to Dashboard >> Appearance >> Customizer >> Additional CSS

    
    body {
      width: 100%;
    }
    

    If the CSS changes are not taking effect, please try deactivating any installed plugins temporarily. Once deactivated, check again to see if the issue persists.

    Let me know if it works.

    Sincerely,

    Minal

    in reply to: Theme not showing Main Sidebar in Widgets section #339914
    minal
    Keymaster

    Hello @speedy:

    It appears that the “No Sidebar” option is currently selected under Theme Options > Layout Options > Sidebar Layout Options. To access and manage your main sidebar widgets in the widget panel, please choose a different layout that includes a sidebar.

    main-sidebar

    Please let us know if everything works as expected.

    Sincerely,

    Minal

    in reply to: Error on FSE PRO #339910
    minal
    Keymaster

    Hello @staipa:

    Apologies for any inconvenience caused.

    You will receive a notification regarding the theme update shortly. Kindly proceed with updating the theme once notified and check if the issue persists.

    Please let us know if everything works as expected or if you encounter any further issues.

    Sincerely,

    Minal

    in reply to: Theme not showing Main Sidebar in Widgets section #339881
    minal
    Keymaster

    Hello @speedy:

    Yes, our themes are fully compatible with the latest version of WordPress.

    We’ve also checked on our end, and the Main Sidebar is appearing correctly under Widgets in the Customizer.

    main-sidebar

    If you’re not seeing it on your end, could you please share a screenshot of your Customizer’s widget settings? Additionally, sharing your site URL would help us take a closer look.

    For troubleshooting, we also recommend temporarily deactivating your active plugins to check if any of them may be interfering with the widget display.

    Let us know once you’ve had a chance to try that, and we’ll be happy to assist further.

    Sincerely,

    Minal

    in reply to: Featured Image #339826
    minal
    Keymaster

    Hello @Kejraj777:

    Upon reviewing your site, we noticed that Jetpack is dynamically resizing your images.

    In Jetpack, image resizing is handled dynamically via URL parameters rather than manually through the WordPress dashboard.

    We kindly suggest editing the image to add some spacing on the left and right sides of the domain to ensure better visual balance and presentation.

    Sincerely,
    Minal

    in reply to: URGENT: issues after FSE update!!! #339824
    minal
    Keymaster

    Hello @Barbarossa:
    Apologies for any inconvenience caused.

    You will receive a notification regarding the theme update shortly. Kindly proceed with updating the theme once notified and check if the issue persists. Additionally, the license issue has been resolved.

    Please let us know if everything works as expected or if you encounter any further issues.

    Sincerely,

    Minal

    in reply to: I can’t change the default font on catch box pro #339735
    minal
    Keymaster

    Hello @ambermax:

    We also tested it by adding the Verdana font family, which worked correctly in the editor.

    You can edit editor-style.css and update the font-family for editor.

    code

    font-family

    Could you please try again by clearing your browser cache and refreshing the page after updating the code.

    Sincerely,

    Minal

     

    in reply to: I can’t change the default font on catch box pro #339708
    minal
    Keymaster

    Hello @ambermax:

    If you have a screenshot, just upload it to https://imgbb.com/ and paste the link here, the full HTML</span> link given by Imgbb.

    Sincerely,

    Minal

    in reply to: I can’t change the default font on catch box pro #339623
    minal
    Keymaster

    Hello @ambermax:

    As per our check of your website, font-family is working fine,

    here is our screenshot

    font-family

    So, can you share a screenshot from your end to compare and differentiate?

    Also, can you deactivate your installed plugin and check it once?

    About your license key, we will contact you shortly.

    Sincerely,

    Minal

    in reply to: I can’t change the default font on catch box pro #339567
    minal
    Keymaster

    You can set the font family from the customizer, and it is working on our end without any issues, but if you want to add your font-family from CSS

    Here is the CSS snippet for you to try

    * To change the content of the website.

    body,
     .entry-content,
     .entry-summary {
      font-family: Verdana, Geneva, sans-serif;
    }

    * to change the headings of the website.

    h1,
     h2, 
     h3,
     h4,
     h5, 
     h6 {
       font-family: Verdana, Geneva, sans-serif;
     }

    If this is not what you want, please feel free to add your query.

    Sincerely,
    Minal

    in reply to: Redirected to spam when I reload a page. #339565
    minal
    Keymaster

    Hello @scorpionbowl:

    It might be a network issue that is intercepting page reloads or rendering the content.

    It might be helpful if you contact your hosting provider once.

    Sincerely,

    Minal

    in reply to: I can’t change the default font on catch box pro #339564
    minal
    Keymaster

    Hello @ambermax:

    We noticed that your website currently uses the Roboto font family. If you wish, you can customize the font family to better suit your design preferences—for example, by selecting a different font for headings or other specific elements as per the screenshot shown above.

    Sincerely,

    Minal

    in reply to: Redirected to spam when I reload a page. #339559
    minal
    Keymaster

    We will get back to you once the issues are found.

    But first, can you check by disabling your installed plugins and checking again?

    Sincerely,

    Minal

    in reply to: Redirected to spam when I reload a page. #339555
    minal
    Keymaster

    Hello @scorpionbowl:

    Since we did not find any redirect issues on your site, can you specify the particular page where those issues arise?

    Also, it can be caused by plugin conflicts, so kindly check by deactivating your installed plugins one by one and then check again.

    Sincerely,

    Minal

     

    in reply to: Can’t find “Social links” #339518
    minal
    Keymaster

    Hello @Rockpix:

    You can remove the default subtitle from the customizer.

    Please go to Dashboard > Appearance > Customizer > Layout Options > Homepage/Frontpage Options and update the Recent Post subheading fields. * Even if empty, please type some text and remove it again. then it will remove the default subtitle heading.

    For assistance, please see the screenshot below

    sub-title

    Hope it works for you.

    Sincerely,

    Minal

    in reply to: hide header in a page #339437
    minal
    Keymaster

    Hello @lolaentertainment:

    Sorry for confusion.

    Can you provide me a landing page url so that we can check on it.

    Sincerely,

    Minal

    in reply to: hide header in a page #339428
    minal
    Keymaster

    Hello @lolahentertainment:

    You can remove your homepage header by following the steps shown in the screenshot below.

    header

    I assume your landing page is your homepage.

    Sincerely,

    Minal

Viewing 20 posts - 21 through 40 (of 178 total)