Forum Replies Created

Viewing 20 posts - 1 through 20 (of 184 total)
  • Author
    Posts
  • in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341255
    minal
    Keymaster

    Hello @Glen:

    Please update the themes to the latest version as soon as it becomes available. It should fix the issues for Catch Vogue Pro.

    Sincerely,

    Minal

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341195
    minal
    Keymaster

    Hello @Glen:

    The issue you’re experiencing appears to be primarily caused by the SiteOrigin plugin.

    We have released an update addressing this. Kindly update the theme, and the issue should be resolved.

    Sincerely,
    Minal

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341177
    minal
    Keymaster

    Hello @Glen:

    I’m sorry for any inconvenience you’ve experienced. Our team is currently reviewing the issue regarding the image on top of the banner and will notify update as soon as it’s resolved.

    Sincerely,

    Minal

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341162
    minal
    Keymaster

    Hello @Glen:

    About the text from that post ends up overwriting the text for the News Feature.

    There is an option for renaming the read more text. You can check on the read more text option whether is changed to test post or not.

    Go to Dashboard > Appearance > Customizer > Theme Options > Excerpt options.

    excerpt

    About the image is within the post, and it drops itself on top of the banner issue. It happens due to the siteOrigin plugin. It copied the first post image and added it to the Recent Posts Sub Heading. But if you want to fix that issues, you have to remove text from the Recent Posts Sub Heading.
    Check the image below.

    sub-title

     

    Sincerely,
    Minal

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341124
    minal
    Keymaster

    Hello @Glen:

    Can you provide me with your site URL?

    Sincerely,
    Minal

    in reply to: No responsive mobile menu since upgrade to 2.3 #341122
    minal
    Keymaster

    Hello @christian:

    I’m sorry for any inconvenience you’ve experienced. Our team is currently reviewing the issue and will notify you as soon as it’s resolved.

    Sincerely,
    Minal

    in reply to: Media queries & Hamburger Menu #341096
    minal
    Keymaster

    Hello @catwingz:

    In this theme, we have used two navigation HTML structures for desktop and mobile, allowing for mobile screen menu effects.

    For the mobile screen, we have shown the mobile navigation having class name “mobile-menu” and a hamburger icon, and hidden the nav on desktop. We have a class ‘sidr’ for the mobile menu,

    You can search “mobile-menu” and “sidr” in your style.css file.
    For a quick example, we have a style for a mobile menu like below.

    .sidr {
      display: block;
      position: fixed;
      top: 0;
      height: 100%;
      z-index: 999999;
      width: 260px;
      overflow-x: none;
      overflow-y: auto;
      font-size: 15px;
      background: #333;
      color: #fff;
      -webkit-box-shadow: inset 0 0 5px 5px #404040;
      -moz-box-shadow: inset 0 0 5px 5px #404040;
      box-shadow: inset 0 0 5px 5px #404040;
    }
    .sidr.left {
      left: -260px;
      right: auto;
    }
    

    And with the help of JS sidr is shown when hamburger icon is clicked.

    If possible, could you share your site URL? So that I can give you a clearer view.

    Please let me know if this worked. Thank you.

    Sincerely,
    Minal

    in reply to: More control of Header needed #341092
    minal
    Keymaster

    Hello @catwingz:

    Since there is no option to alter the height but you can adjust the height via CSS.

    
    @media screen and (min-width: 1024px) {
      .custom-header .fp-tableCell,
      .custom-header {
        height: 1000px !important;
      }
      .custom-header .fp-scroller {
        display: flex;
        height: 100vh;
        align-items: center;
      }
      .custom-header .fp-scrollable {
        height: 100% !important;
      }
    }
    
    

    You can adjust the height value to your desired one to “1000px”.

    Note: This code only works on desktop.

    Sincerely,

    Minal

    in reply to: Media queries & Hamburger Menu #341086
    minal
    Keymaster

    Hello @catwingz:

    To emulate the desired transition, it will be challenging to replicate the same code from the theme for mobile menus and hamburger because it might have a separate HTML structure, JS, and CSS from your site.

    Sincerely,

    Minal

    in reply to: More control of Header needed #341082
    minal
    Keymaster

    Hello @catwingz:

    Unfortunately, the theme does not provide built-in options to change the background color or header height directly. However, you can achieve this by adding custom CSS.

    Below is a CSS snippet you can use to change the background color of the header banner:

    .custom-header:after {
         background: rgba(0, 0, 0, 0.1);
    }
    

    To add CSS , Go to Dashboard > Appearance > Customizer > Additional CSS.

    You can modify the rgba value to your preferred color. The last value (0.1) controls the transparency  increasing it will make the background darker, while decreasing it will make it more transparent.

    Regarding the header height, it is dynamically generated to ensure that the header image fits the window height. As a result, parts of the image may appear cropped.

    Sincerely,
    Minal

    in reply to: Can one make the Header video play on mobile? #341081
    minal
    Keymaster

    Hello @bjelkeman:

    Please kindly use our Header Enhancement plugin, which will allow the video to play on mobile as well.

    Here is the link to the plugin:
    https://wordpress.org/plugins/header-enhancement/

    Let us know if this helped you.

    Sincerely,

    Minal

    in reply to: Woocommerce Produt page options drop down #340916
    minal
    Keymaster

    Hello @A:

    Sorry for the confusion,

    Follow those steps as shown on screenshots below,

    edit-site
    additional-css

    There, you will find an additional CSS section to add your CSS.

    Sincerely,

    Minal

    minal
    Keymaster

    Hello @Anton:

    Sure you can make it smaller.

    Add the below given CSS snippets to your additional CSS.

    #content.site-content {
      padding-top: 0;
    }
    
    .site-content > .wrapper {
      padding-top: 0;
    }
    
    

    You can check and add your desired value to those CSS of your liking.
    Sincerely,
    Minal

    minal
    Keymaster

    Hello @anton:

    To remove space between the main menu and the section below, add the CSS snippets below to your additional CSS.

    Go to Dashboard > Appearance > Customizer > Additional CSS.

    .site-content .wrapper .content-area .site-main {
       margin-top: 0 !important;
    }
    

    I hope it works for you.

    Sincerely,

    Minal

    in reply to: PHP Version #340642
    minal
    Keymaster

    Hello @bauptstadtblick:

    Catch Responsive is compatible with PHP. Our systems are currently running PHP version 8.3, and we have not encountered any compatibility issues or unexpected behavior during development or deployment.

    If you encounter any issues, please don’t hesitate to let us know..

    Sincerely,

    Minal

    in reply to: H1 does show up in slider and featured content #340639
    minal
    Keymaster

    Hello @jeroen:

    Sorry for the inconvenience caused.

    It might be caused due to plugin conflict. So please try temporarily disabling all plugins to see if the error persists. If the issue is resolved, you can re-enable the plugins one by one to identify the cause.

    And also try to update the content of your pages.

    Sincerely,

    Minal

    in reply to: Catchbase and PHP #340636
    minal
    Keymaster

    Hello @Andreas:

    We have checked on our end, which has a PHP 8.3 version and WordPress 6.8.2, and everything seems fine.

    The “Internal Server Error (500)” may be related to server configuration or a plugin conflict. We recommend reaching out to your web hosting provider, as they may be able to assist you in identifying and resolving the issue.

    Additionally, please try temporarily disabling all plugins to see if the error persists. If the issue is resolved, you can re-enable the plugins one by one to identify the cause.

    Sincerely,

    Minal

    minal
    Keymaster

    Hello @cindy:

    Here are the CSS snippets for the search to appear on mobile devices. And add to your Additonal CSS .

    Go To Dashboard > Appearance > Customizer > Additional CSS.

    
    
    @media screen and (max-width: 990px) {
     .site-navigation.nav-primary {
        background-color: transparent;
        display: block;
        position: absolute !important;
        right: 0;
        top: 0;
        width: 260px;
     }
    
     .mobile-menu-two .site-navigation.nav-primary{
        right:50px;
     }
    
     .site-navigation.nav-primary #search-toggle {
        color: #000;
     }
    
     .site-navigation.nav-primary #search-container {
        left: -10px;
        bottom: -66px;
     }
    
     .admin-bar .site-navigation.nav-primary #search-toggle {
        margin-top: 45px;
     }
     .site-navigation.nav-primary .search-field {
        height: 40px;
     }
    
     .site-navigation.nav-primary .search-form {
        padding-inline: 20px;
     }
    
     .site-navigation.nav-primary .catchresponsive-nav-menu {
        display: none;
     }
    }
    
    

    This CSS displays the search on top of the header.

    Please feel free if you need any further assistance.

    Sincerely,
    Minal

    in reply to: Wierd WordPress messaage on Catch Responsive Pro #340587
    minal
    Keymaster

    Hello @cindy:

    We have updated the site from version 5.1.1 (June 16) to 5.1.2 (July 6).

    In this update, we’ve added separate icons for X (formerly Twitter). While this is not a major update. We’re actively working on introducing more features in upcoming releases.

    Thank you for your continued support and patience.

    Sincerely,

    Minal

    minal
    Keymaster

    Hello @Rashaim:

    Yes, it was a bug. The CSS we provided was just a quick fix. We’ve already resolved the issue in our theme, and you will receive a notification once the update is available.

    Sincerely,

    Minal

Viewing 20 posts - 1 through 20 (of 184 total)