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Viewing 20 posts - 1 through 20 (of 190 total)
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  • in reply to: Errors in Version 3.0 – PHP 8.3 incompatible. #341303
    minal
    Keymaster

    Hello @Jerome:

    We have tested Foodie World Pro with the latest PHP version 8.4 and confirmed its compatibility. Our current systems are running PHP 8.3, and throughout development and deployment, we have not encountered any compatibility issues or unexpected behavior.

    Can you please check disabling the plugins one by one? It might be a plugin issue.

    And also, please go through the link below, it might help you.

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Sincerely,

    Minal

    in reply to: Your ticket submit button not working correctly #341298
    minal
    Keymaster

    Hello @Glen:

    We verified the issue by creating topics, and everything appears to be fine.

    Sincerely,
    Minal

    in reply to: Your ticket submit button not working correctly #341293
    minal
    Keymaster

    Hello @Glen:

    Thank you for the reminder. We are working on this.

    Sincerely,
    Minal

    in reply to: Hamburger Menu Not Working. #341292
    minal
    Keymaster

    Hello @Glen:

    I apologize for any inconvenience you may have experienced. Our team is currently reviewing the issue and will notify you the theme update as soon as it’s resolved.

    Sincerely,
    Minal

    in reply to: Header Media Problems #341275
    minal
    Keymaster

    Hello @wrosso:

    For the header media section, you can replace it with another image. See the attached screenshot below.

    header-media
    And about inner pages, you can use a featured image for the header banner. See the attached screenshot below.

    feature-image

    If this is not working, please share your site URL for further assessment.

    Sincerely,

    Minal

    in reply to: Page title issue + Allow editor access to Header Media title? #341272
    minal
    Keymaster

    @catwingz:

    We do not have an option to disable the page title.

    If you would like to hide the word Home: Add the following additional CSS.

    
    .home.wp-singular .singular-content-wrap .entry-header {
       display: none;
    }
    
    

    And regarding permitting changes to customizer options. Yeah, it might create confusion unless the owner has not changed anything other than the header title.

    Sincerely,

    Minal

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341255
    minal
    Keymaster

    Hello @Glen:

    Please update the themes to the latest version as soon as it becomes available. It should fix the issues for Catch Vogue Pro.

    Sincerely,

    Minal

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341195
    minal
    Keymaster

    Hello @Glen:

    The issue you’re experiencing appears to be primarily caused by the SiteOrigin plugin.

    We have released an update addressing this. Kindly update the theme, and the issue should be resolved.

    Sincerely,
    Minal

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341177
    minal
    Keymaster

    Hello @Glen:

    I’m sorry for any inconvenience you’ve experienced. Our team is currently reviewing the issue regarding the image on top of the banner and will notify update as soon as it’s resolved.

    Sincerely,

    Minal

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341162
    minal
    Keymaster

    Hello @Glen:

    About the text from that post ends up overwriting the text for the News Feature.

    There is an option for renaming the read more text. You can check on the read more text option whether is changed to test post or not.

    Go to Dashboard > Appearance > Customizer > Theme Options > Excerpt options.

    excerpt

    About the image is within the post, and it drops itself on top of the banner issue. It happens due to the siteOrigin plugin. It copied the first post image and added it to the Recent Posts Sub Heading. But if you want to fix that issues, you have to remove text from the Recent Posts Sub Heading.
    Check the image below.

    sub-title

     

    Sincerely,
    Minal

    in reply to: Conflict with Version 2.6 and SiteOrigin PageBuilder #341124
    minal
    Keymaster

    Hello @Glen:

    Can you provide me with your site URL?

    Sincerely,
    Minal

    in reply to: No responsive mobile menu since upgrade to 2.3 #341122
    minal
    Keymaster

    Hello @christian:

    I’m sorry for any inconvenience you’ve experienced. Our team is currently reviewing the issue and will notify you as soon as it’s resolved.

    Sincerely,
    Minal

    in reply to: Media queries & Hamburger Menu #341096
    minal
    Keymaster

    Hello @catwingz:

    In this theme, we have used two navigation HTML structures for desktop and mobile, allowing for mobile screen menu effects.

    For the mobile screen, we have shown the mobile navigation having class name “mobile-menu” and a hamburger icon, and hidden the nav on desktop. We have a class ‘sidr’ for the mobile menu,

    You can search “mobile-menu” and “sidr” in your style.css file.
    For a quick example, we have a style for a mobile menu like below.

    .sidr {
      display: block;
      position: fixed;
      top: 0;
      height: 100%;
      z-index: 999999;
      width: 260px;
      overflow-x: none;
      overflow-y: auto;
      font-size: 15px;
      background: #333;
      color: #fff;
      -webkit-box-shadow: inset 0 0 5px 5px #404040;
      -moz-box-shadow: inset 0 0 5px 5px #404040;
      box-shadow: inset 0 0 5px 5px #404040;
    }
    .sidr.left {
      left: -260px;
      right: auto;
    }
    

    And with the help of JS sidr is shown when hamburger icon is clicked.

    If possible, could you share your site URL? So that I can give you a clearer view.

    Please let me know if this worked. Thank you.

    Sincerely,
    Minal

    in reply to: More control of Header needed #341092
    minal
    Keymaster

    Hello @catwingz:

    Since there is no option to alter the height but you can adjust the height via CSS.

    
    @media screen and (min-width: 1024px) {
      .custom-header .fp-tableCell,
      .custom-header {
        height: 1000px !important;
      }
      .custom-header .fp-scroller {
        display: flex;
        height: 100vh;
        align-items: center;
      }
      .custom-header .fp-scrollable {
        height: 100% !important;
      }
    }
    
    

    You can adjust the height value to your desired one to “1000px”.

    Note: This code only works on desktop.

    Sincerely,

    Minal

    in reply to: Media queries & Hamburger Menu #341086
    minal
    Keymaster

    Hello @catwingz:

    To emulate the desired transition, it will be challenging to replicate the same code from the theme for mobile menus and hamburger because it might have a separate HTML structure, JS, and CSS from your site.

    Sincerely,

    Minal

    in reply to: More control of Header needed #341082
    minal
    Keymaster

    Hello @catwingz:

    Unfortunately, the theme does not provide built-in options to change the background color or header height directly. However, you can achieve this by adding custom CSS.

    Below is a CSS snippet you can use to change the background color of the header banner:

    .custom-header:after {
         background: rgba(0, 0, 0, 0.1);
    }
    

    To add CSS , Go to Dashboard > Appearance > Customizer > Additional CSS.

    You can modify the rgba value to your preferred color. The last value (0.1) controls the transparency  increasing it will make the background darker, while decreasing it will make it more transparent.

    Regarding the header height, it is dynamically generated to ensure that the header image fits the window height. As a result, parts of the image may appear cropped.

    Sincerely,
    Minal

    in reply to: Can one make the Header video play on mobile? #341081
    minal
    Keymaster

    Hello @bjelkeman:

    Please kindly use our Header Enhancement plugin, which will allow the video to play on mobile as well.

    Here is the link to the plugin:
    https://wordpress.org/plugins/header-enhancement/

    Let us know if this helped you.

    Sincerely,

    Minal

    in reply to: Woocommerce Produt page options drop down #340916
    minal
    Keymaster

    Hello @A:

    Sorry for the confusion,

    Follow those steps as shown on screenshots below,

    edit-site
    additional-css

    There, you will find an additional CSS section to add your CSS.

    Sincerely,

    Minal

    minal
    Keymaster

    Hello @Anton:

    Sure you can make it smaller.

    Add the below given CSS snippets to your additional CSS.

    #content.site-content {
      padding-top: 0;
    }
    
    .site-content > .wrapper {
      padding-top: 0;
    }
    
    

    You can check and add your desired value to those CSS of your liking.
    Sincerely,
    Minal

    minal
    Keymaster

    Hello @anton:

    To remove space between the main menu and the section below, add the CSS snippets below to your additional CSS.

    Go to Dashboard > Appearance > Customizer > Additional CSS.

    .site-content .wrapper .content-area .site-main {
       margin-top: 0 !important;
    }
    

    I hope it works for you.

    Sincerely,

    Minal

Viewing 20 posts - 1 through 20 (of 190 total)