Viewing 5 posts - 1 through 5 (of 5 total)
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  • #289356
    S K Ditta
    Participant

    Hello,

    These 2 issues are specific to the way a product page appears on the mobile screen. Please visit All-New Kindle Paperwhite (10th gen) – 6″ High Resolution Display with Built-in Light, 8GB, Waterproof, WiFi as an example.

    1)The heading where the product name is displayed gets broken down. The words are broken down and hyphenated. Is there a way so that complete words appear in the heading without any hyphenation added by the theme?

    2)The product image appears beside the short description. This reduces the space available for the description, as the entire space beneath the images is empty. Is there a way so that the product images appear at the top of the page?

    Kindly look into these issues and provide a resolution, preferably so that I don’t need to do anything by editing specific code.

    Thank you!

    #289361
    Skandha
    Keymaster

    @skditta: Hello there,
    Can you try deactivating all your plugins and see if the issue is resolved?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    #289365
    S K Ditta
    Participant

    Hello, Skandha.

    Sorry, I can’t de-activate all the plugins. My site is live and deactivating the plugins will impact the user experience. Also, a couple of them, especially, is for keeping my site secure and must work all the time.

    Can you please, look into the issue and offer a resolution?

    Thanks,

    S K.

    #289406
    Skandha
    Keymaster

    @skditta: Hello there,
    The issue seems to be caused by a caching.
    https://skditta.com/wp-content/cache/wpo-minify/1630681988/assets/wpo-minify-header-woocommerce-general.min.css is one of the files.

    Can you try back up and then remove the cache folder just to check if that is causing the issue?

    Kind Regards,
    Skandha

    #289437
    S K Ditta
    Participant

    Hello.

    Thank you for replying. I cleared the CSS cache, but the issue remains.

    However, there is an important observation. In landscape mode, there is less of an issue of the heading breaking down. In portrait mode on mobile, with less space beside the product image, the heading doesn’t have enough space. It is a formatting issue. Wish I could send you screenshots.

    If there was a way to move the featured image to the top, above the heading on the product pages, I think that would solve the issue.

    Anyway, I will try to find some other solutions in the meantime.

    Thanks, for your help.

    Regards,

    S K.

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