[Nadia]

In addition to the previously reported problem, now my header is completely messed up and I am not able to change it back! In addition, I do not see the mess from the customizer window but only when I type my page address, which is http://www.brightbraincentre.co.uk

Did I make a big mistake choosing your Theme and your Service????

Some help on how to fix this would be much appreciated.

_________

I recently purchased the Catch Box Pro Theme but I encounter problems with the font family feature and more importantly, with the size family feature of the version. This is annoying, as these features seem to be either irresponsive or respond in a random fashion. Any ideas how to help this issue are more than welcome.
Thanks.

[Mahesh]

@nadiahri: I checked your site and the site is looking fine to me. Can you please clarify more on Header completely messed up. What problem are you facing?
And about the Font Family and Font Size, both are working fine on your website. The fonts are displaying fine too, you are using “Quattrocento Sans”,sans-serif and font size are working all well.
Please clarify more if I didn’t get it and this is not what you mean.
Let me know if any problem.

Regards,
Mahesh

[Nadia]

Hi Mahesh,

Thank you for your quick response. Yes you got me right and these were the problems I had yesterday night.
At some point past midnight I was able to access a menu from where to shrink again the title line heights (sorry, I am not a programmer, so am working only with the user interface), which brought the heather back to normal. From there I was also able to adjust the menues, which were gone crazy as the submenues had somehow become main menues… do not ask me how, as I have no idea.
In addition, the page looked completely different in the preview window, (even after saving all changes) from the actual image of it when seen online.
It is difficult to explain… if this happens again, next time I will make a screenshot or a video and will attach.
I panicked that all my work is gone due to a complete page breakdown.

I can confirm that this morning everything is good an back to normal and features work fine.

Very grateful and relieved!

Thanks.

Nadia

[Mahesh]

@nadiahri: Glad to know that your website is fixed. We try to make the theme simple and more user friendly so that everyone (w/ or w/o programming skills) could use it easily. Let me know if any problem occurs and yes do send us the screenshot if possible.

Have a nice day!

Regards,
Mahesh

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