Tagged: blank page, display issues, IE, Internet explorer
- This topic has 7 replies, 3 voices, and was last updated 4 years, 10 months ago by Skandha.
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May 29, 2019 at 11:47 am #173671keydesignParticipant
I have a site engagelawspace.com that is built with the Catch Vogue theme (running Version: 1.0.1) that is not displaying correctly in internet explorer running on windows 10. Only the side bar menu is showing up, the page content/body of every page on the site is displaying as blank.
May 29, 2019 at 11:32 pm #173683SkandhaParticipant@keydesign: I will look into the issue and get back to you soon.
Kind Regards,
SkandhaMay 30, 2019 at 12:02 am #173689SkandhaParticipant@keydesign: Hello there,
You seem to be using an old version of the theme. Please update the theme to the latest version and let me know if the issue persists!Kind Regards,
SkandhaJune 3, 2019 at 11:11 am #174013keydesignParticipantI updated the theme, but this did not solve the problem. I cleared all caches in IE and tested again and still have the same problem. See screenshot at this url https://www.dropbox.com/s/lmpiq70pzp7e8cl/ie.PNG?dl=0
June 4, 2019 at 12:12 am #174031MichaelParticipantIE doesn’t render many sites properly, particularly some graphic elements. (albeit yours seems to be an extreme case so there may also be something else going on there).
IE is effectively ‘end of life’ and while I know there are a lot of people still using it, not much is designed these days with full IE compatibility in mind.
Have you tried other browsers – namely chrome, firefox and safari (i.e. the most popular modern ones) and does it work properly in all of those?
June 4, 2019 at 12:17 am #174033keydesignParticipantYes, I have tested across other browsers and its working fine. I know IE is out of date, but it is odd that it’s not displaying any of the page content at all.
I only found out when a client I sent the link was on IE and notified me that he could not view it.
June 4, 2019 at 1:15 am #174041SkandhaParticipant@keydesign: Hello guys,
The isssue on IE has been fixed and an update will be released very soon. I will let you know when the update is released.Kind Regards,
SkandhaJune 5, 2019 at 12:10 am #174128SkandhaParticipant@keydesign: Hello there,
The issue on IE browser has been fixed and an update has been released. Please update the theme and let me know if the issue is resolved.Kind Regards,
Skandha -
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