December 28, 2018 at 5:17 pm #162367
I’ve installed and customized the Decree Free Theme. I recently purchased the Decree Pro version. How do I upgrade to the Pro version without losing my current customizations? Thanks!December 28, 2018 at 8:16 pm #162380
@gparisot: All your customization should be retained after you upgrade to the pro version but to be on the safe side you can backup your customizer settings using Catch Import Export Plugin. Install and Activate the plugin.
Activate Decree free theme and export your customizer settings from the Catch Import/Export tab in the customizer. Now activate Decree Pro theme and import the same file. This should do it.
Let me know if this helps you out!
SkandhaDecember 30, 2018 at 6:07 pm #162458
When I follow those steps I get the following error message:
“Error importing settings! The settings you uploaded are not for the current theme.”
This does not keep my customizations. ThanksJanuary 2, 2019 at 1:05 am #162570
@gparisot: Did you lose your customization after you upgraded from free version to the pro version?
SkandhaJanuary 2, 2019 at 9:34 am #162625
Yes that’s correct.January 3, 2019 at 1:02 am #162731
@gparisot: I tried this at my end and the customizer settings seems to retained when I upgrade to pro from the free theme. I will need to look at your admin settings and will your admin credentials for that purpose. I will shortly contact you by email.
SkandhaJanuary 4, 2019 at 3:44 am #162848
@gparisot: Hello there,
Please check your site now and let me know if all your customizer settings from the free theme has migrated to the pro version.
SkandhaJanuary 4, 2019 at 1:52 pm #162885
Thanks so much! It’s working well.January 7, 2019 at 1:03 am #163011
@gparisot: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂
- The topic ‘Upgrade from Decree Free to Decree Pro’ is closed to new replies.