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  • #335636

    I started a WordPress site en clicked on upgrade this theme, but after I download it, I do not now how to install. I usumed that it was going easy, I am very disappointed because I can not still finishing my webpage now. I tried everything, but I do not know how to install the upgrade.

    hope you can help otherwise I want to cancel my upgrade.


    Hello @natascha

    Sorry for the inconvenience caused.

    For installation of the Pro theme, you need to do the following as below and do detailed screenshot and all, please check the FAQ at

    1. After purchasing a pro theme, go to your member My Account page
    2. Then on the Download Section, click on the File name to download your theme zip file
    3. Note: Some modern browsers like Safari has an auto zip extractor and will extract the zip file as soon as you download the zip file. In this case, open Safari and go to “Safari => Preferences” and in the “General” tab, uncheck Open “safe” files after downloading. This will stop Safari from automatically unzipping the files and then you can download the zip file
    4. Log in to the WordPress Administration Panel and go to “Appearance => Themes => Add New”
    5. Click on “Upload Theme” and Browse the downloaded .zip file from the desktop where you have it downloaded and click on the “Install Now” button to start the installation process.
    6. After it’s installed, click on the “Activate” button to Active the theme
    7. Note: please Save and Active your License Key for the one-click update. Please don’t use the Product Key in the License key
    8. For this, go to “Appearance => About Theme”, and click on “License Tab”. If you don’t know the license key then you can log in to your My Account page and click on “View Details and Downloads” to view the license key
    9. Add the License key under the “License Key” section, click on the “Save Changes” and “Activate License” buttons
    10. Go to for a guide on how to customize this theme.
    14. Navigate to “Appearance => Customize” in your admin panel and customize the site as per your need.




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