Viewing 12 posts - 1 through 12 (of 12 total)
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  • #57651
    Francis
    Member

    Installing Theme from uploaded file: full-frame-pro.zip
    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /home/linweb37/f/fincasabina.com-1081320625/user/htdocs/Wordpress/wp-content/themes/full-frame-pro/

    Theme install failed.

    #57699
    Sakin
    Keymaster

    @Francis: Looks like there is already full-frame-pro theme directory in your site. Looks like the theme is already there. If so then you can go to “Appearance => Themes” and activate Full Frame Pro theme. But if you are trying to update the theme, then to do that from WordPress Dashboard, you need to install Catch Updater Plugin http://catchthemes.com/wp-plugins/catch-updater/ and then download theme zip file from your account at http://catchthemes.com/my-account.

    You can find detail information for theme update at http://catchthemes.com/theme-instructions/full-frame-pro/

    #57703
    Francis
    Member

    That link doesn’t download a zip file.

    #57704
    Sakin
    Keymaster

    @Francis: I don’t get it what you mean. Which zip file is not working. I check in and both are working fine for me. Maybe you have auto extractor in your browser. Please try from another browser or right click on the link and save link as. See this screenshot https://www.pinterest.com/pin/548594798333093154/

    #57708
    Francis
    Member

    OK – I have now downloaded the zip file and the error message is as follows:

    Installing Theme from uploaded file: catchthemes.com.zip
    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /home/linweb37/f/fincasabina.com-1081320625/user/htdocs/Wordpress/wp-content/themes/full-frame-pro/

    Theme install failed.

    #57732
    Sakin
    Keymaster

    @Francis: I see that you are trying to update the theme. So, can you please install Catch Updater plugin from http://catchthemes.com/wp-plugins/catch-updater/. Just download the zip file of catch updater plugin. To install this updater plugin, go to “Plugins => Add New => Uploads”, then upload the zip file and install and activate this. After you activate this plugin, you will be able to update the theme from “Appearance => Themes => Add New => Upload Theme”. It’s clearly mentioned in theme instructions page at http://catchthemes.com/theme-instructions/full-frame-pro/

    #57736
    Francis
    Member

    That downloads a html file and not a zip file.

    #57739
    Sakin
    Keymaster

    @Francis: It is zip file. Your browser must have auto extractor. That is why you might want to try downloading with other browser or “Right Click on the Link” and then click Save link as, it’s same as your account. https://www.pinterest.com/pin/548594798333093154/

    #57745
    Francis
    Member

    I have tried ‘Save linked file’ but it downloads as a html file not a zip file.

    #57765
    Sakin
    Keymaster
    #57844
    Francis
    Member

    No – doesn’t download as a zip file.

    #57860
    Sakin
    Keymaster

    @Francis: Please try from other browser or right click and save link at. As you can see I gave you link directly to zip file. See this http://catchthemes.com/update-notifier/catch-updater/version-control/catch-updater.0.3.zip.
    From which browser you are download it from. You can disable auto extractor in that browser.

    I will also send you email.

Viewing 12 posts - 1 through 12 (of 12 total)
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