- This topic has 6 replies, 3 voices, and was last updated 9 years, 5 months ago by Sakin.
November 30, 2013 at 7:02 am #17756
Instructions in the WordPress say to use the FTP upgrade I should go to my account on this site and download the zip file. That is sort of crazy. So just how do I get a hold of the zip file for the new version of Everest Pro.?November 30, 2013 at 11:31 pm #17782SakinKeymaster
@prayer0house: Please check in Catch Everest Pro theme instructions http://catchthemes.com/theme-instructions/catch-everest-pro where you can find the way to upgrade from Dashboard or from FTP.
If you are still confused about it. Then we can help you with the update. Let me know it and then we can personally email you about it.December 4, 2013 at 3:09 am #17887marcellaMember
HI we bought the upgrade Catch everest pro, I can’t figure out how to install it. skinclinicny.com
we bought it so we can customize the footer which in previous support Q&A said u the pro version. Can u pls help me on this? Shouldn’t there be another install button?
Thank uDecember 4, 2013 at 4:00 am #17889
The instructions on my dashboard at wordpress say that I should go to my account here at catch themes and download the zip file there. I really don’t see anything like a zip file in my account. Is it hiding somewhere? Please help.
ThanksDecember 4, 2013 at 6:00 am #17890marcellaMember
Ok got it! yay! I am sure I will have other issues. Prayer re-read directions here is link (don’t forget to save any custom edits, I know should have a child theme and then not an issue but…)
http://catchthemes.com/theme-instructions/catch-everest-pro/December 5, 2013 at 1:12 am #17909
I don’t get it. Where can I find the zip file for the new version of catch everest pro. Are you saying I have to buy it again? How do I save my custom edits? Where should I save them to? I reread the instructions. Still puzzled.December 5, 2013 at 1:26 am #17915SakinKeymaster
@prayer0house: You should be able to download the zip file form your account at http://catchthemes.com/my-account . If you have any sales and account issue then you can contact our sales and account section directly at http://catchthemes.com/contact-us
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