[planarknight]

Problem – I have created this page using the simclick pro theme and the plugin called “WP Glossary – Encyclopedia / Lexicon / Knowledge Base / Wiki / Dictionary” – I have cc’d the author here as well.

Please refer to the image I have placed here: https://www.dropbox.com/sh/yrkhq8ge6f34qc0/AADif2X5jAxKpSflREhQcy91a?dl=0 file name “the image could not be loaded.jpg”

Up until a few weeks ago before I downloaded the fix for the Italics update, what I am about to describe used to work – something else happen…

I did contact the author of the Glossary tool to investigate this first – he logged on to my site and determined that the issue lies within the theme.

Steps to repro
1) logon to my website – I can provide the information please email me.
2) Navigate to the “Chaldeapedia” menu item – select it
3) Scroll down to the glossary – in the “A” section hover over “Airion” – the glossary entry appears
4) Click on the link to “Airion” on the page

Results – a black page appears telling me “The image could not be loaded.”

Expected Results – I am taken to the wordpress page for Airion

Interesting to note – IF I do not have an image embedded in the glossary item I don’t get this error – I am taken to the appropriate wordpress page no issue at all.

Glossary Plugin Author – WP Instinct <[email protected]>

Thanks for the help!

[Skandha]

@planarknight: Hello there,
I have sent you an email. Please check your inbox.

Kind Regards,
SKandha

[planarknight]

any update Skandha? thanks
i have provided you an admin account on my site to investigate.

[Skandha]

@planarknight: Hello there,
Thats seems to be due to the Lightbox with Photoswipe. I have deactivate the plugin and the link Airion is working fine.

Kind Regards,
Skandha

[planarknight]

Thank you kind sir – i will take this up with them next then!

[planarknight]

we can close this thank you Skandha

[Skandha]

@planarknight: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/simclick/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[Author]

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