This topic contains 4 replies, has 2 voices, and was last updated by  Skandha 1 month, 1 week ago.

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  • #181840

    Edwin
    Participant

    Hello, in mobile the review stars on woocommerce ratings are not appearing correctly, they show as SSSSS instead of five stars. I just noticed this recently. Is it a woocommerce issue or the theme? Do you have a solution? It displays properly on desktop but not in mobile. website goldenbuddha.net

    #181841

    Edwin
    Participant

    You can see the reviews in the footer, product listings and testimonials in the primary header menu. I found this post here that addresses the same problem, but I do not know if the solution is the same for my website https://wordpress.org/support/topic/product-reviews-showing-letter-s-instead-of-stars/

    #181843

    Skandha
    Keymaster

    @mmhgloba: Hello there,
    I checked your site and the review stars seems to be showing up fine. Can you please attach a screenshot of how it showing up on your mobile phone.

    Kind Regards,
    Skandha

    #181847

    Edwin
    Participant

    Sure here you go: https://www.goldenbuddha.net/wp-content/uploads/2019/09/Screenshot_20190911-192040.jpg

    The SSSSS show where the stars are supposed to be, it was working fine a couple days ago. I am using firefox focus, but it worked fine before so the browser is not the issue.

    #181894

    Skandha
    Keymaster

    @mmhgloba: Hello there,
    I checked your site on my phone in Firefox Focus browser and the 5star review icon was showing up fine. Can you check in few other mobile phones and browser and let me know if this is happening only on your phone?

    Kind Regards,
    Skandha

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