Tagged: uploaded headers
March 2, 2017 at 11:01 pm #111124
Hi. I’ve uploaded header images, selected “randomize uploaded headers”, and saved/published. The images cycle as I load new pages – but ONLY in the working site, NOT for the public. What is happening?
wwboston.orgMarch 3, 2017 at 10:03 am #111160
@abisbee: The feature is working fine on our server too. Do you get any error? Have you installed any plugins, please try disabling the plugins. Let me know further.
MaheshMarch 3, 2017 at 10:13 am #111162
Mahesh: No error messages. All plugins are disabled and it still won’t cycle.March 3, 2017 at 3:31 pm #111201
@abisbee: Make sure you’ve selected randomized header. If the problem persists let me know, will have to check on your server for the issue.
MaheshMarch 3, 2017 at 6:04 pm #111206
Mahesh: There are 2 “Randomized uploaded header” buttons. The order is:
Randomizing uploaded headers <– This is not enabled for selection
a list of uploaded images
Hide image – Add new image
Randomizing uploaded headers <–This is selected.
The images refresh from within the development side, but not in the live site. (And yes, I “save and publish”.)
AliceMarch 4, 2017 at 9:32 am #111258
Any luck in figuring this out?March 6, 2017 at 8:16 am #111350
We needed to go live with the site and have transferred the domain to http://wellnesswarriorsboston.org. Please use this URL when troubleshooting the site.
AliceMarch 6, 2017 at 9:59 am #111358
@abisbee: Check your site and seems the random header is working fine. Sorry for the late reply.
MaheshMarch 6, 2017 at 10:15 am #111361
Please check out NOT on the admin site. They cycle on the admin side but not when logged out. They don’t cycle for anyone who has checked, using any type of device!
(I didn’t expect you to answer on the weekend. 🙂 )
AliceMarch 6, 2017 at 1:56 pm #111372
@abisbee: We’ll need to check this on your server for the issue. We’ll email you shortly.
MaheshMarch 8, 2017 at 9:56 am #111493March 8, 2017 at 10:00 am #111495
Thanks, Mahesh, but would you please explain what that means so that I can talk to godaddy about it?
AliceMarch 8, 2017 at 1:25 pm #111511
@abusbee: Your web hosting is provided with caching service, which is why the issue is occurring. Yes, please contact godaddy. It is caching your site that’s why random header isn’t working as it should.
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