Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #78103
    champac
    Participant

    Hi.
    I use Catch Responsive theme and when i use Chrome using my Android phone or tablet, the page is scrolling up when i click in aa buttom section of any page of my site. For example, if i have a link in the buttom of a page, when i click on it the page goes up instead of opening the link…
    All worf great on the computer with any browser and using firefox on Android. The problem is only with Chrome using mobile Android (phone or tablette). I test with nexus 4,5 phone and nexus 7 tablet.

    My website is : http://24.37.224.51

    What can i do with this very special bug !?
    Thank you.
    Christian.

    #78213
    Sakin
    Keymaster

    @champac: Sorry I don’t understand this bug. Which bottom section are you clicking on it. Can you let me know in detail. Then I can debug it.

    #78232
    champac
    Participant

    For example :
    If you go on home page and you scroll down into the right panel Pages widget you can see a section call “Plan du site :” who is aa listing of all the pages of the web site. If you try to click on any link after “Guichet municipal”, the page will scroll up automaticly and choose a other link who is upper in the page.
    This happend on every page of the site,not only on home page.And only using Chrome on phone or tablet…

    Thank you.

    #78331
    Sakin
    Keymaster

    @champac: It’s not link issue. It’s flexible height from your slider. I see that you haven’t regenerated thumbnail after activating this theme. Please regenerate thumbnail using Regenerate thumbnail plugin https://wordpress.org/plugins/regenerate-thumbnails

    After that make any change in customier to clear the cache and see the difference.

    #78344
    champac
    Participant

    Hi.
    I install, activate and run the regenerated thumbnail plug-in. But what do you mean by make any change in customier ?? The problem was not solved after run the plugin…

    Thank you.

    #78364
    Sakin
    Keymaster

    @champac:
    1. First you need to install Regenerate Thumbnail plugin and then go to “Tools => Regen. Thumbnails” and click on “Regenerate All Thumbnails” button.
    2. Then go to “Appearance => Customize” and change any value and click on Save & Publish. You can change back your value. After you change element in customizer and click on “Save & Publish”, it will clear your old cache data. So, you need to do this step as well.

    #78365
    champac
    Participant

    I follow your instructions step by step but the problem is still there using Chrome on mobile deveive… I also see that the problem happend even if i click at the right of one of the link in the right panel “Pages” widget in the bottom of the page, for exemple if i click at the right of the word “Services” or “Urbanisme”…
    Can you help me with this ?
    Thanks a lot once again.

    #78367
    Sakin
    Keymaster

    @champac: Ok I will email you for detail support.

    #78369
    Sakin
    Keymaster

    @champac: I just tried to send email to your registered email with us but it couldn’t reach and got following message

    Échec de la remise pour ces destinataires ou groupes :
    Bloqué pour cause de virus. Contacter l'administrateur.
    #78370
    champac
    Participant

    Ok. Please try sending me the email again. It will work now.
    Thank you.

    #78371
    Sakin
    Keymaster

    @champac: Done. I will be away tonight. So, I will be able to check in tomorrow. I hope you got my email this time.

    #78372
    champac
    Participant

    I receive the email and i send you login information.
    I will wait for your answer.
    Thank you.

Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Page scroll up on click using chrome with mobile’ is closed to new replies.