- This topic has 5 replies, 2 voices, and was last updated 4 years, 11 months ago by
Skandha.
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AuthorPosts
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June 10, 2018 at 9:22 am #147497
christopher Austin
ParticipantHello,
I purchased Clean Business Pro on June 19, 2017.
The web address is http://www.austinwelch.com/In the mobile and tablet version the mobile menu covers the header image. I saw that you issued an update in September of 2017 in this post:
https://catchthemes.com/support-forum/topic/clean-business-pro-masthead-issue-on-mobile-devices/
but I don’t see a clear way to access/install that patch.How do I fix this issue?
Thank you
June 11, 2018 at 4:06 am #147525Skandha
Participant@caustin: To update the theme you’ll need to first download the theme from https://catchthemes.com/my-account/page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/theme-instructions/clean-business-pro/#updatingLet me know if this solves your issue.
Kind Regards,
SkandhaJune 11, 2018 at 10:06 am #147534christopher Austin
ParticipantThanks for the timely response and information. It’s mostly fixed.
In Firefox on Android the issue seems to persist.
Thanks again,
-ChristopherJune 12, 2018 at 3:09 am #147571Skandha
Participant@caustin: Try clearing your browser cache and check if this solves the issue.
Let me know if the issue persists.
Kind Regards,
SkandhaJune 12, 2018 at 7:34 am #147588christopher Austin
ParticipantThat’s bizarre. The first thing I did was clear the cache. Now it’s fine. Sorry to bother you.
Thank you.
June 13, 2018 at 1:55 am #147620Skandha
Participant@caustin: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/clean-business/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help,
don’t hesitate to let me know. Have a good day!Kind Regards,
Skandha -
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