[nextstep]

Hi
I updated my site today – http://www.nextsteptherapy.ie – and now all Top menubars have vanished.
I checked on different browsers and on tablet and still not there.
This is a worksite so I need these back urgently.
Any ideas?
Thanks
Brian

[mrichwncc]

The same thing happened to me. I run 2 sites with CatchBox Pro—I discovered that the Wordfence plugin was messing one up, and once deactivated, it is working fine.

The other, I am still working on. (leadwncc.org)

[mrichwncc]

I went back to 4.5.5 until this is cleared up.

[nextstep]

I went back to an earlier theme and works OK. This version is obviously broken so I’ll wait until it’s fixed

[Mahesh]

@nextstep:

@mrichwncc: I checked your site and you’ve put back the older versions. Please update to the latest version. The menu is working fine, may be because of some caching problem. Please try clearing the cache and deactivate the plugins you are using and check if that works. Let me know if the problem. persists.
Please check our demo:
https://catchthemes.com/demo/catchbox-pro/

Regards,
Mahesh

[Cricket]

I am having this problem. http://nagonline.net. Clearing the cache did not help. Deactivating all plugins did not work. Please help bring back our menus. Thank you!

CB

[Mahesh]

@heidi-bissell: Tried to check your site, got: Forbidden. You don’t have permission to access / on this server error. Let me know further.

Regards,
Mahesh

[Andrew]

I updated Catch Box Pro to: 4.9.1 last night and lost my menu bar when using Chrome. Still there with Explorer. I tried a different computer and same problem.

Update: fixed by clearing cashe

[Mahesh]

@wildways: Glad to know its fixed.

Regards,
Mahesh

[Author]

Posts