Viewing 9 posts - 1 through 9 (of 9 total)
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  • #108581
    nextstep
    Participant

    Hi
    I updated my site today – http://www.nextsteptherapy.ie – and now all Top menubars have vanished.
    I checked on different browsers and on tablet and still not there.
    This is a worksite so I need these back urgently.
    Any ideas?
    Thanks
    Brian

    #108583
    mrichwncc
    Participant

    The same thing happened to me. I run 2 sites with CatchBox Pro—I discovered that the Wordfence plugin was messing one up, and once deactivated, it is working fine.

    The other, I am still working on. (leadwncc.org)

    #108590
    mrichwncc
    Participant

    I went back to 4.5.5 until this is cleared up.

    #108594
    nextstep
    Participant

    I went back to an earlier theme and works OK. This version is obviously broken so I’ll wait until it’s fixed

    #108607
    Mahesh
    Participant

    @nextstep:

    @mrichwncc
    : I checked your site and you’ve put back the older versions. Please update to the latest version. The menu is working fine, may be because of some caching problem. Please try clearing the cache and deactivate the plugins you are using and check if that works. Let me know if the problem. persists.
    Please check our demo:
    https://catchthemes.com/demo/catchbox-pro/

    Regards,
    Mahesh

    #110416
    Cricket
    Participant

    I am having this problem. http://nagonline.net. Clearing the cache did not help. Deactivating all plugins did not work. Please help bring back our menus. Thank you!

    CB

    #110451
    Mahesh
    Participant

    @heidi-bissell: Tried to check your site, got: Forbidden. You don’t have permission to access / on this server error. Let me know further.

    Regards,
    Mahesh

    #118767
    Andrew
    Participant

    I updated Catch Box Pro to: 4.9.1 last night and lost my menu bar when using Chrome. Still there with Explorer. I tried a different computer and same problem.

    Update: fixed by clearing cashe

    #118792
    Mahesh
    Participant

    @wildways: Glad to know its fixed.

    Regards,
    Mahesh

Viewing 9 posts - 1 through 9 (of 9 total)
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