October 1, 2020 at 2:28 am #261010
I haves a problem with the Google Maps Easy (I do have the API Code) and Ultimate Maps by Supsystic (API not required) plugins.
After updating WP I can not see the the map on the site anymore, there is just an empty space:
Catch Katmandu Pro: 3.1
Both plugins are working on other sites with another theme.
Thank you for your help in advance!October 1, 2020 at 5:03 am #261025
@wfranke: Hello there,
You seem to be using a very old version of the theme. Please update the theme to the latest version and let me know if the issue persists.
SkandhaOctober 2, 2020 at 6:42 am #261148
thanks for your swift answer. I made a mistake. The version I’m using is not 3.1 it is 4.9.1. Thats not the latest one, but not really old. And the maps have been shown until the last wordpress update. Any suggestions how to solve the problem?
Thanks and kind regards
WilfriedOctober 2, 2020 at 8:49 am #261155
@wfranke: Hello Wilfred,
I checked your site and when I view the source I find the theme version is 3.1. There was a JS error after WP 5.5 update which has been fixed in the latest version. I suggest you to update to the latest version and let me know if the issue is resolved.
SkandhaOctober 6, 2020 at 1:07 am #261524
I upgraded to 5.2.4 and the problem persists.
And now there is another problem: how do I get rid of the Menu-Button on top of the Home-Button?
Thank you so much for your help
WilfriedOctober 6, 2020 at 1:20 am #261525
Update: Problem solved. I cleared the cache and deleted cookies and everything is working fine. 😀
WilfriedOctober 6, 2020 at 2:24 am #261535
@wfranke: Hello Wilfred, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂
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