Tagged: not showing
- This topic has 6 replies, 2 voices, and was last updated 2 years, 7 months ago by
Skandha.
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AuthorPosts
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October 1, 2020 at 2:28 am #261010
Wilfried
ParticipantHi,
I haves a problem with the Google Maps Easy (I do have the API Code) and Ultimate Maps by Supsystic (API not required) plugins.
After updating WP I can not see the the map on the site anymore, there is just an empty space:
https://goldenhill.co.za/anreise/WP 5.5.1
Catch Katmandu Pro: 3.1Both plugins are working on other sites with another theme.
Additional info, maybe helpful: I had the same problem with Foo Galleries and it was solved when I checked the following option in the Foo settings: Custom Ready Event: By default the jQuery ready event is used, but there are sometimes unavoidable javascript errors on the page, which could result in the default gallery templates not initializing correctly. Enable this setting to use a built-in custom ready event to overcome this if needed.
Thank you for your help in advance!
October 1, 2020 at 5:03 am #261025Skandha
Participant@wfranke: Hello there,
You seem to be using a very old version of the theme. Please update the theme to the latest version and let me know if the issue persists.Kind Regards,
SkandhaOctober 2, 2020 at 6:42 am #261148Wilfried
ParticipantHi Skandia,
thanks for your swift answer. I made a mistake. The version I’m using is not 3.1 it is 4.9.1. Thats not the latest one, but not really old. And the maps have been shown until the last wordpress update. Any suggestions how to solve the problem?
Thanks and kind regards
WilfriedOctober 2, 2020 at 8:49 am #261155Skandha
Participant@wfranke: Hello Wilfred,
I checked your site and when I view the source I find the theme version is 3.1. There was a JS error after WP 5.5 update which has been fixed in the latest version. I suggest you to update to the latest version and let me know if the issue is resolved.Kind Regards,
SkandhaOctober 6, 2020 at 1:07 am #261524Wilfried
ParticipantHi Skandha,
I upgraded to 5.2.4 and the problem persists.And now there is another problem: how do I get rid of the Menu-Button on top of the Home-Button?
Thank you so much for your help
WilfriedOctober 6, 2020 at 1:20 am #261525Wilfried
ParticipantUpdate: Problem solved. I cleared the cache and deleted cookies and everything is working fine. đ
kind regards
WilfriedOctober 6, 2020 at 2:24 am #261535Skandha
Participant@wfranke: Hello Wilfred, I hope I was able to resolve your issue. If itâs not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-kathmandu/reviews/#new-post
Your review will help others know what to expect when theyâre looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if thereâs anything else at all that I can do to help, donât hesitate to let me know. Have a good day! đKind Regards,
Skandha -
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