Viewing 6 posts - 1 through 6 (of 6 total)
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  • #108466
    BenBen
    Participant

    Hi !
    All went right with the Helena theme for an hour until… All the menu items for personalization in the backoffice desappeared except “Widgets”.
    How can I display them all ?

    Thanks !

    #108469
    Mahesh
    Participant

    @benben: Please post in your site url. Did it happen automatically? Or did you do some changes? Let me know further.

    Regards,
    Mahesh

    #108479
    BenBen
    Participant

    Thanks for your care Mahesh

    == EDIT ==
    Found the problem :

    I uninstalled the Plugin Save Contact Form
    and all went back to normal !

    == END EDIT ==

    1/ My site is on my laptop… localhost. So no url to give
    2/ I installed : WordPress, Helena Theme (made a child them) and a few plugins (contact Form 7, Save Contact Form, Flamingo (with Contact Form 7), Admin Custom Login)
    it worked for a while then
    3/ the problem :
    result in backoffice

    #108534
    Mahesh
    Participant

    @benben: Have you try activating the parent theme? Try activating the parent theme and check if the settings are there. Let me know further.

    Regards,
    Mahesh

    #108739
    BenBen
    Participant

    Hi Mahesh,
    Yes, I just did the test :
    Coming back to parent Helena theme and activated the “Save contact form 7” plugin and the same problem appears.

    Fortunately, there are other ways bypassing the plugin but it is a uncompatibility between this plugin and the theme.
    url of the plugin : https://wordpress.org/plugins/save-contact-form-7/

    cheers

    #108785
    Pratik
    Participant

    Hi @BenBen,

    I suggest you to not use the plugin. This is a plugin issue rather than theme. The plugin has not been updated and is only compatible till WordPress version 4.5.6. Current version is 4.7.2.

    Maybe try another plugin.

    Regards,
    Pratik

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Lost personalize menu items’ is closed to new replies.