Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #254829
    PedroTeixeira
    Participant

    Hi.
    I’ve bought Catch Everest Pro for some years ago and for all this time I got access to every updates.
    Now I need to get the lates update 4.1.3 to 4.2 and the account license says it’s expired!
    Can you explain what happened? I thought this was a one time payment!…

    Regards.

    #254868
    Skandha
    Keymaster

    @pedroteixeira: Hello there,
    For the purchase you made you will be able to download the theme updates till the expiry date of your subscription. After your subscription expires you can still use the theme but to download upcoming theme updates you will need to renew your theme subscription. For more information please read our terms and conditions.

    Kind Regards,
    Skandha

    #254910
    PedroTeixeira
    Participant

    Hi Skandha,
    but this license expiring issue is new, isn’t it? Because since 2013, when I bought the theme I could always download all updates! Is there a discount for renew?

    Regards.

    #254951
    Skandha
    Keymaster

    @pedroteixeira: Hello there,
    The license expiring thing has been there since the beginning. Yes, there is discount for renewing subscription. For any sales queries and coupon codes contact sales at https://catchthemes.com/contact-us/ and our representative will get back to you.

    Kind Regards,
    Skandha

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.