Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #283769
    Winfried Hermann
    Participant

    Hi there dear Team,
    I have bought Photofocus Pro on March 31, 2021 and I love it.

    A few days ago I updated to PhotoFocus Pro Version: 5.1.5 which worked smart and simple (although NOT automatically).

    After the update the theme now requres the license key again:
    “Theme needs activation. Go here to enter license key and activate the theme.”

    Entering what I found in my account here on your website did not work – I received an error “License keys do not match.”

    I’m quite confused now – as far as I understand the license ist not expiring before March 31, 2022, and I understand that updates are included.

    Is there a different license key necessary for upgrade?
    Is there any opportunity to activate automatic upgrades for this theme?

    What did I wrong in case?
    Thank you very much in advance for your quick and informative reply.

    Best regards
    Winfried

    #283771
    Skandha
    Keymaster

    @whermann: Hello Winfried,
    I have sent you an email. Please check your inbox as well as the spam folder.

    Kind Regards,
    Skandha

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.