[marcodimi]

hi, I bought catch box and I like it, but by buying the photos in evidence is distorted when viewed from tablet. I do not think I touched nothing, just downloaded the pro version. what can I do? the site and marcodimizio.com

[Sakin]

@marcodimi: Sorry I am bit confused which image you are talking about, as i see image in both desktop and tablet same. Can you explain please. Image quality depends on the image that you upload.

[marcodimi]

hi, the image is that of post intolato “First time on my blog, start here – Prima volta sul mio blog, inizia da qui”
When I log on ipad on my website, being the item out, look imagine, but it is wrong, it must be vertical instead I face turned 90 °

foto

[Sakin]

@marcodimi: Please check your image URL. The dropdox image that you posted in is not found.

[marcodimi]

I verified that the problem of my image depends on the image rotated 90 degrees out that when placing it causes this problem. how do I fix? image evidence I need to use other plugins.

[marcodimi]

@sakin what image dropbox? doing tests I noticed that if I use as image zoom plugin I get the distorted image of the tablet, but correct if I widen the image from PC. without the plugin, the theme that I use when I try to enlarge the image on the desktop displays rotated, while on tablets is correct. in practice if I use wordpress plugin I get a proper image on the desktop is also incorrect on tablet, without the plugin I get the opposite. how can I do?

[Sakin]

@marcodimi: Sorry I am totally confused which image and plugin are you talking about. The dropbox image I was talking about is https://www.dropbox.com/s/6chw2qkpd22gwfd/FullSizeRender.jpg?dl=0, which you posted in above.

[marcodimi]

I do not use Dropbox. the image is loaded and is displayed but on tablet displays rotated. I disabled the plugin “image zoom” but nothing changes. if you type marcodimizio.com tablet from the image that you see out of the article “My first time on …” is rotated, if you click on the article to display it then the image is displayed correctly

[marcodimi]

@sakin attach image taken from ipad. my clients see the same thing. the other images are correct, how can I intervene? https://www.dropbox.com/s/5d9fnao6s4p9ejr/IMG_0112.PNG?dl=0

[Sakin]

@marcodimi: Yes, this is so strange why your homepage image is coming like that in mobile devices. Where as your image in this page http://marcodimizio.com/chi-sono/ is working fine. Can you try removing that image and upload fresh one and check in.

[marcodimi]

sakin is always rotated, as I do to correct it? I changed the picture and updated, you see the same thing from a teblet? you to try? to tell me that you see rotated

[marcodimi]

problem solved, the picture was too small by default and then was rotated … now it appears well

[Sakin]

@marcodimi: About the image rotation. I found that is WordPress core issue and hopefully it will be fixed in WordPress future release. For now you can install this plugin https://wordpress.org/plugins/image-rotation-fixer/

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