Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • February 24, 2020 at 8:42 am #237103
    holisticspa
    Participant

    Hello, my header video just recently stopped working and I am not sure why. I tried deactivating all my plugins to see if it was a plugin conflict issue; however, that did not work. My video is only 5MB, less than 8MB. Please advise. Thank you!

    February 24, 2020 at 9:17 am #237104
    holisticspa
    Participant

    I was able to add a youtube link to play the video for now; however, I prefer to upload the video itself. Thank you!

    February 24, 2020 at 11:12 pm #237177
    Skandha
    Participant

    @holisticspa: Hello there,
    Are you still having the issue? If yes please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    February 25, 2020 at 7:03 am #237216
    holisticspa
    Participant

    Yes, I am still having issues – holisticspallc.com

    February 28, 2020 at 7:12 am #237520
    holisticspa
    Participant

    Hello, I am following up. I am still having issues on my website holisticspallc.com. My header video is not working. I would rather directly input the video and not use a youtube link. Only the youtube link is working. Please advise. Thank you Skandha!

    February 28, 2020 at 11:45 pm #237584
    Skandha
    Participant

    @holisticspa: Hello there,
    I will need to look into your site to debug the issue. I will contact you shortly by email.

    Kind Regards,
    Skandha

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Viewing 6 posts - 1 through 6 (of 6 total)
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