[giro]

Hi, i have a huge problem with “customize” in my site: it don’t load the page and so i can’t modifier my site. How can i do for to solve the problem ? thank you

http://www.woodlikedesign.com

[Skandha]

@giro: Hello there,

Can you please try deactivating all the plugins and check again?

Let me know if the issue persists!
Kind Regards,
Skandha

[giro]

Hi Skandha,

but don’t lost the saved data of each plugin?

Marco

[Skandha]

@giro: Hello Marco,

We shouldn’t lose any data by deactivating the plugins. This is to check if this happening due to any one of the plugins that you are using.

Kind Regards,
Skandha

[giro]

Hi Skandha,

i tried to deactivating the plugins, but unfortunately nothing has changed.

Marco

[Skandha]

@giro: Hello Marco,

I checked your site and the customizer and the post/page editor seems to be working fine. Are you having issue with the customizer and post/page editor at your end?

Kind Regards,
Skandha

[giro]

Yes, i have again a problem with customize (brush icon) don’t working.

[Skandha]

@giro: Hello Marco,

Can you please clarify which brush icon you are referring to?

Kind Regards,
Skandha

[Author]

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