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  • October 9, 2019 at 6:30 pm #185475
    ronnie
    Participant

    Hello, how are you? I like a lot of time I use Catch but it’s been a while since I have a problem in the customization panel, it does not open in the wordpress panel is giving error 505, I sent a message here talking about it, then Someone said it was something hosting server, but only support said the same theme, why have we tested others and works correctly to the one that I currently use that does not open in the wordpress panel. Could someone help me? I really want to keep the theme. And another wanted to request a quote to put in it related posts, I want it to be in it is not plugin.

    Oh and another one I saw in a demo that can hide author profiles at the end of the article

    Site;https://atitudeevisao.com.br/

    October 10, 2019 at 12:48 am #185488
    Skandha
    Participant

    @ronnie: Hello there,
    Can you please deactivating all your plugins and see if the customizer works?

    Let me know if the issue persists.
    Kind Regards,
    Skandha

    October 10, 2019 at 5:21 am #185502
    ronnie
    Participant

    yes I did and redone, and tested with other themes the customization panel is just the mistake with it. Our I really want this theme …

    October 14, 2019 at 1:23 am #185795
    Skandha
    Participant

    @ronnie: Hello there,
    I will need your WP Admin Credential so that I can look into the issue. I will contact shortly through email!

    Kind Regards,
    Skandha

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Viewing 4 posts - 1 through 4 (of 4 total)
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