Viewing 10 posts - 1 through 10 (of 10 total)
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  • #258248
    jeffemupark
    Participant

    I have numerous Catch Mustang sites and are encountering many problems accessing opening widgets (ie general sidebar) customise site option, quick edit, and other options.

    The problems were first noticed four days ago.

    I am running the current Catch Mustang 3.5

    Anyone others encountering the same problems.

    #258267
    Skandha
    Keymaster

    @jeffemupark: Hello there,
    I checked for the issue at my end but the editing Widgets seems to be working fine. Did this happen after WP 5.5 update?

    Kind Regards,
    Skandha

    #258298
    jeffemupark
    Participant

    Yes it happened after an upgrade of WordPress .5.5

    WP have since issued another upgrade to 5.5.1

    All plugins and theme is up to date.

    I am still having problems and today I had one of my clients check their site and yes they do have the same problems as mentioned.

    Cheers
    Jeff

    #258551
    jeffemupark
    Participant

    Hi Skandha. Do you have any updated information on this matter please.

    I have over 30 catch mustang websites encountering this problem. I have checked and tested some of my other sites which use WP themes (i.e. twenty 17 and twenty 16) and everything works fine.

    Some of the problems I am still encountering in ‘Mustang’ Dashboard admin area.

    Unable to access ‘theme customiser’ area

    ‘quick edit’ on pages and post index list page

    in widgets the selected widget button field won’t open

    Can you advice me on any progress re this matter

    Thanks
    Jeff

    #258552
    jeffemupark
    Participant

    Skandaha – I forgot to add that Contact Form 7 email forms are now not forwarding / sending on some of the site.

    Jeff

    #258593
    Skandha
    Keymaster

    @jeffemupark: Hello Jeff,
    I don’t seem to have the issue at my end. I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

    Kind Regards,
    Skandha

    #259163
    jeffemupark
    Participant

    Hi Skandha,

    Just a follow up – did you receive my email reply with the information you sought.

    Cheers
    Jeff

    #260036
    jeffemupark
    Participant

    Hi Skandha

    This morning I accessed the admin dashboard area of my website that I emailed you with the username and password (as requested by you).

    Have you been able to make any progress with this problem.

    Just now I have successfully downgraded the wordpress version from 5.5.1 (latest version) to 5.4.2 using WP downgrade plugin. As a result I was able to access and edit all the problem areas with 5.4.2

    I then upgraded again to 5.5.1 and all the problems returned.

    = = = = = = = = = = = = = = = = = =
    These are some of the problems I am still encountering in ‘Mustang’ Dashboard admin area.

    Unable to access ‘theme customiser’ area

    ‘quick edit’ on pages and post index list page

    in widgets the selected widget button field won’t open

    Can you advice me on any progress re this matter
    = = = = = = = = = = = = = = = = = =

    Do you need me to resend the username and password for the website I emailed you as requested before.

    NOTE: I have kept the plugin WP downgrade active in the plugins if you wish to see how 5.4.2 allows access.

    I look forward to your reply. As mentioned I have over 30 sites that are encountering the same problems.

    Cheers
    jeffemupark

    #260176
    jeffemupark
    Participant

    Hi Skandha,

    I have I believe solved my problems with the Catch Mustang Themes. I have installed / activated this plugin created by the WordPress Team and my sites now are functioning as before the 5.5.1 update. FYI – I have copied and paste the notice generated

    Enable jQuery Migrate Helper
    Version 1.0.1 | By The WordPress Team |

    When the plugin was activated this warning appeared.
    jQuery Migrate Helper — Warnings encountered

    This page generated the following warnings:

    https://www.thetradiespa.com/wp-content/themes/catch-mustang/functions/panel/js/add_image_scripts_widget.js: jQuery.fn.live() is deprecated

    Please make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.

    —————————————

    Skandha I hope that might assist with fixing the errors I encountered

    Cheers
    jeffemupark

    #260223
    Skandha
    Keymaster

    @jeffemupark: Hello Jeff,
    The issue has been resolved and an update will be released very soon. Thank you for reporting the bug.

    Kind Regards,
    Skandha

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Catch Mustang – unable to access widgets, quick edit, customise (sept 2020)’ is closed to new replies.