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  • #145185
    titusmburugmail-com
    Participant

    I have been using this theme for over two years now and have two issue that has come up:

    One: the website seems to just not work on the home page unless i set the permlinks to plane, offcourse I want it to contain post names for better SEO but this does not seem to work anymore

    The second issue, I am no longer able to log into my account on this website ( catch themes ) in order to update my theme which I thought would fix my first issue
    this is not my normal username , I am able to log in as somehow my account has been blocked for trying login to many time even though I only login twice then resent the password

    #145186
    titusmburugmail-com
    Participant

    * sorry meant to say need post name on permlinks

    http://crossborderlegal.co.uk

    #145211
    Sakin
    Keymaster

    @titusmburugmail-com: Thanks for your queries. Let me try to answer it.
    1. About the permalinks issue, this is not a theme issue but it’s your server setup issue. For permalink changes to work smoothly, your .htaccess file permission needs to set to 644 > 604. Read more at https://codex.wordpress.org/Changing_File_Permissions#.htaccess_permissions. So, contact your server support and set it and then you should be able to change the permalinks without any issue

    2. About your login issue. Please contact us via https://catchthemes.com/contact-us/ and let us now your username and email address.

    #145215
    Skandha
    Keymaster

    @titusmburugmail-com: I hope the above reply will solve the issue. Let me know if the issue persists.

    Kind Regards,
    Skandha

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Catch Kathmandu Pro Issues with Home Page and Permlinks’ is closed to new replies.